Insurance Software: Overview
Insurance software provides insurance firms with unified CRM and marketing automation solutions to assist them in managing their business. It has capabilities that allow insurance brokers to manage relationships with both current and potential clients.
This type of software also aids in marketing efforts and simplifies back-office tasks, including commission processing, customer communication, and claim verification. Appointment scheduling, e-signature, general bookkeeping, and business reporting are essential elements.
It aids users in navigating the insurance procedure in the following ways:
- Policy management: This includes managing policy renewals, lapses, adjustments, and cancellations, generating, receiving, and attaching policy documentation (such as identity proof), linking policies to quotes, automating broker commissions, and maintaining audit trails.
- Accounting: Pull data from policy forms to reduce data entry, track payments and a graded commission structure (incremental increase in commission as sales volume increases), and track divided commissions (a commission division between two or more parties).
- Integration with carriers: Work with numerous carriers, including property, general liability, personal auto, and commercial auto, to make policy modifications or post insurance transactions (such as premium payments and claims settlement) to a carrier website.
- Policy servicing: Provide clients with 24/7 online self-service portal access to information (such as proof of coverage); communicate documents with clients via email and instant messaging and add these papers directly to the workflow.
Here you can find the list of the best Insurance Software for 2022.
What are the Insurance Software implementation options?
To choose the best insurance agency software for your company, you must first understand the various deployment possibilities. The following are the main software deployment options:
- Cloud-based deployment: The solutions are hosted by software companies on their own or third-party servers. You can use a desktop or a mobile app to access the solution. Vendors of cloud solutions typically employ a subscription-based pricing model, in which you pay an annual or monthly charge (per user) to access the product.
- On-premise deployment: On-premise solutions are hosted on a company's servers. These are available for a one-time, per-user license charge and can be accessed via a desktop program. You may, however, need to spend more money on in-house server gear and active IT support.
Features of Insurance Software
- Claims management: Process customer claims and keeps track of their progress.
- Commission management: Keep track of agents' incentives and commissions when selling insurance products.
- Contact management: Keep track of your client's contact information in a searchable database, such as their name, address, and phone number.
- Billing: Create invoices, send invoices, and accept client payments for insurance services.
- Document management: Manage all claims and policy-related documents from a single location.