CometChat

Customer Review
10
9
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9.0

Product Promo Box

CometChat logo
CometChat

In-app Communication Platform

Owned By

CometChat Inc.

Other OS
web app only
Mgmt Review
  • free
  • paid

CometChat allows businesses and developers to add voice, video, chat and text to their apps and websites. It is an in-app communication platform that delivers scalable, secure and convenient solutions that creates meaningful user-to-user engagement for growing businesses. Some solutions provided by the platform include- UI kits, chat widgets, SDK (software development kit) and APIs (application programming interface).

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In-Depth Reviewer Comments

No one has reviewed this app yet. Our customers value real and transparent reviews. If you use this app and can spare a moment, please consider writing a review.

App Pricing Page

Startup <ul> <li>Price for 1K monthly active users (5% concurrency included)</li> <li>All core & key chat features</li> <li>Integrate using Chat Widgets, UI Kits & SDKs</li> <li>GDPR Compliance</li> </ul> 149.00 Month
Growth <ul> <li>Email + SMS Notifications</li> <li>Stickers, Reactions, Message Translations</li> <li>Real-time document & whiteboard sharing</li> <li>Moderation Features</li> </ul> 399.00 Month
Scale <ul> <li>Voice transcription</li> <li>Polls & smart replies</li> <li>Sentiment analysis & in-flight message moderation</li> <li>HIPAA Compliance</li> </ul> 749.00 Month
Enterprise <ul> <li>Scale to millions of users</li> <li>99.9% SLA & Enterprise support with private Slack channel</li> <li>Shared, dedicated or on-premise deployment</li> <li>Global CDN</li> </ul> Custom Other
This app has yearly payment discounts available.

InsiderApps Video Reviews

No video reviews just yet.

Independent Reviewer Comments


Feature rich chat APIs and SDKs
Leonore Lia

CometChat is great. Many language SDK support: JavaScript, iOS Swift &amp; Andriod Kotlin, User customizable UI and continuous feature enhancement &amp; bug fixing.

Pros:
N/A
Cons:
N/A

Great Product
Øystein Alexander

We are very happy with the product and services. Our team loves CometChat, earlier we were using Applozic and CometChat is 100x better than them.

Pros:
N/A
Cons:
N/A

Neat and clean UI but expensive
Richard K. W.

What I like about the application is that their system allows to auto generate URL favicons and video file thumbnails. There are constant updates for the application which causes the flow of work to break at times and also glitching the data. A little steep on the pocket.

Pros:
N/A
Cons:
N/A

The best chat API out there
Jacob Sathern

Smooth API and fast integration... It is one of the best chat integrations you can have for your application. One small snag is that we had a bit of trouble with our responses but it seemed to likely just be a caching issue.

Pros:
N/A
Cons:
N/A

Lovely integration
Ted M.

In-app chat for our new local commerce start-up (think grubhub but for local boutiques and other businesses). Easy to install and implement. We have not converted to the paying program yet because we have not launched. This feature alone (testing for free) makes this hugely valuable to us.

Pros:
Free to implement on your early build.
Cons:
Not sure how this scales, but we are confident it will work.
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Customer Questions

Shweta T.

Do you use Docker-swarm as an option for deployment?

No answer has been provided yet. We have also reached out to the company for an answer.
  • Startup
    <ul> <li>Price for 1K monthly active users (5% concurrency included)</li> <li>All core & key chat features</li> <li>Integrate using Chat Widgets, UI Kits & SDKs</li> <li>GDPR Compliance</li> </ul>
    149.00
    Month
  • Growth
    <ul> <li>Email + SMS Notifications</li> <li>Stickers, Reactions, Message Translations</li> <li>Real-time document & whiteboard sharing</li> <li>Moderation Features</li> </ul>
    399.00
    Month
  • Scale
    <ul> <li>Voice transcription</li> <li>Polls & smart replies</li> <li>Sentiment analysis & in-flight message moderation</li> <li>HIPAA Compliance</li> </ul>
    749.00
    Month
  • Enterprise
    <ul> <li>Scale to millions of users</li> <li>99.9% SLA & Enterprise support with private Slack channel</li> <li>Shared, dedicated or on-premise deployment</li> <li>Global CDN</li> </ul>
    Custom
    Other
Tribe
  • Plus
    <ul> <li>Free for up to 100 members</li> <li>3 admin seats</li> <li>Plus apps</li> <li>Custom domain</li> </ul>
    99.00
    Month
  • Premium
    <ul> <li>Analytics</li> <li>Zapier integration</li> <li>2,500 total members</li> <li>API and webhooks</li> </ul>
    399.00
    Month
  • Advanced
    <ul> <li>Advanced apps</li> <li>CRM integrations</li> <li>Email white-labelling</li> <li>Customer Success Manager</li> </ul>
    699.00
    Month
  • Enterprise
    <ul> <li>Enterprise-grade security</li> <li>Data residency</li> <li>Audit and activity log</li> <li>Uptime SLA</li> </ul>
    Custom
    Other
Shape
  • Enterprise
    <ul> <li>Automated CRM</li> <li>Built-in Calling</li> <li>Text Messaging</li> <li>AI Sales Automation</li> </ul>
    99.00
    Month
Freshchat
  • Free
    <ul> <li>Up to 100 agents</li> <li>100 Campaign Contacts</li> <li>Chatbots</li> <li>Chatbot Analytics</li> </ul>
    0.00
    Month
  • Growth
    <ul> <li>Price per agent per month</li> <li>500 Campaign Contacts </li> <li>Assignment Rules </li> <li>Priority Inbox</li> </ul>
    18.00
    Month
  • Pro
    <ul> <li>Auto-resolve</li> <li>IntelliAssign</li> <li>Business Hours (by Groups)</li> <li>Live Translate</li> </ul>
    47.00
    Month
  • Enterprise
    <ul> <li>Allowed IPs</li> <li>Allowed Domains</li> <li>User Authentication(JWT)</li> <li>400K MUV/agent</li> </ul>
    83.00
    Month

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