Infobip

Customer Review
9
9.0

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Infobip logo
Infobip

Global Business Communication Platform

Owned By

Infobip ltd.

Other OS
web app only
Mgmt Review
  • paid

Infobip is omnichannel customer support and engagement platform that uses SMS, voice messages, email, and mobile app messaging. Customer profiling, custom payload tools, geolocation, chatbots, AI, event-triggered actions, and other features for businesses are available on the platform.

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In-Depth Reviewer Comments

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App Pricing Page

Enterprise <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul> Custom Other
This app has yearly payment discounts available.

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Independent Reviewer Comments


No Shortcomings
Sarah Khel

No shortcomings, The personal account for infobip is easy to understand and amazingly convenient. We are able to send out messages to any part of the globe while keeping a tab of their delivery status. The quality for their voice product is exceptional.

Pros:
N/A
Cons:
N/A
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Customer Questions

Dave K.

I’m already using another provider. How do I switch to your solution?

No answer has been provided yet. We have also reached out to the company for an answer.
  • Enterprise
    <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul>
    Custom
    Other
Rock
  • Free
    <ul> <li>Unlimited members</li> <li>Unlimited tasks</li> <li>Unlimited file storage with a 10 MB max size per file</li> <li>Export tasks to JSON</li> </ul>
    0.00
    Month
  • Pro Plan
    <ul> <li>Unlimited FREE members per space</li> <li>Sync Rock with Google Calendar, Outlook, and others with iCal.</li> <li>Export tasks to JSON, CSV, and Excel</li> <li>Duplicate spaces and use them as templates</li> </ul>
    5.99
    Month
  • Teams Plan
    <ul> <li>Unlimited file storage with a 50 MB max size per file</li> <li>Team admin features to centrally manage your spaces and members.</li> <li>PRO managers that can create PRO spaces across your domain.</li> <li>Unlimited FREE members per space</li> </ul>
    Custom
    Month
Gorgias
  • Basic
    <ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul>
    60.00
    Other
  • Pro
    <ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul>
    360.00
    Month
  • Advanced
    <ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul>
    900.00
    Month
  • Enterprise
    <ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul>
    Custom
    Other
POSTOPLAN
  • START
    <ul> <li>View statistics for your posts</li> <li>Choose periods and accounts to view statistics</li> <li>The best time for publication</li> <li>Download statistics and reports from our website</li> </ul>
    1.90
    Month
  • BUSINESS
    <ul> <li>Replies to Facebook and Instagram comments</li> <li>Reply to Instagram user mentions</li> <li>Replies to Facebook posts</li> <li>Filter by tags and accounts</li> </ul>
    6.90
    Month

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