Infobip

Customer Review
9
9.0

Product Promo Box

Infobip logo
Infobip

Global Business Communication Platform

Owned By

Infobip ltd.

Other OS
web app only
Mgmt Review
  • paid

Infobip is omnichannel customer support and engagement platform that uses SMS, voice messages, email, and mobile app messaging. Customer profiling, custom payload tools, geolocation, chatbots, AI, event-triggered actions, and other features for businesses are available on the platform.

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In-Depth Reviewer Comments

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App Pricing Page

Enterprise <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul> Custom Other
This app has yearly payment discounts available.

InsiderApps Video Reviews

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Independent Reviewer Comments


No Shortcomings
Sarah Khel

No shortcomings, The personal account for infobip is easy to understand and amazingly convenient. We are able to send out messages to any part of the globe while keeping a tab of their delivery status. The quality for their voice product is exceptional.

Pros:
N/A
Cons:
N/A
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Customer Questions

Dave K.

I’m already using another provider. How do I switch to your solution?

No answer has been provided yet. We have also reached out to the company for an answer.
  • Enterprise
    <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul>
    Custom
    Other
QuestionPro
  • Essential
    <ul> <li>Unlimited surveys‪</li> <li>Unlimited questions‪</li> <li>1 user</li> <li>300 responses / survey</li> <li>24/7 email and LiveChat support</li> <li>30 question types‪</li> </ul>
    Month
  • Advanced
    <ul> <li>QuestionPro mobile app</li> <li>Net promoter score</li> <li>Multilingual surveys</li> <li>Custom variables</li> <li>Upload file question</li> <li>Crosstab analysis</li> </ul>
    129
    Month
  • Team Edition
    <ul> <li>Dedicated customer success manager</li> <li>User roles and permissions</li> <li>Custom scripting</li> <li>Text tagging</li> <li>Correlation analysis</li> <li>Project management migration & integration</li> </ul>
    Custom
    Other
Tribe
  • Plus
    <ul> <li>Free for up to 100 members</li> <li>3 admin seats</li> <li>Plus apps</li> <li>Custom domain</li> </ul>
    99.00
    Month
  • Premium
    <ul> <li>Analytics</li> <li>Zapier integration</li> <li>2,500 total members</li> <li>API and webhooks</li> </ul>
    399.00
    Month
  • Advanced
    <ul> <li>Advanced apps</li> <li>CRM integrations</li> <li>Email white-labelling</li> <li>Customer Success Manager</li> </ul>
    699.00
    Month
  • Enterprise
    <ul> <li>Enterprise-grade security</li> <li>Data residency</li> <li>Audit and activity log</li> <li>Uptime SLA</li> </ul>
    Custom
    Other
Boardable
  • Free
    <ul> <li>Preparation & Collaboration - Up to 10 files, Agenda Builder</li> <li>Engagement & Participation - Spotlight Video, Unlimited Meetings, Meeting Minuted, Chat</li> <li>Support & Success - Boardable Academy</li> </ul>
    0.00
    Other
  • Essentials
    <ul> <li>Preparation & Collaboration - Unlimited Storage</li> <li>Engagement & Participation - 10 groups, 5 meeting guests</li> <li>Accountability & Effectiveness - 90 days stored reporting</li> <li>Support & Success - Success Resources</li> </ul>
    Custom
    Other
  • Professional
    <ul> <li>Preparation & Collaboration - Quick Print</li> <li>Engagement & Participation - Unlimited groups</li> <li>Accountability & Effectiveness - Unlimited reporting</li> <li>Support & Success - 24/7 Support</li> </ul>
    Custom
    Other
  • Enterprise
    <ul> <li>Accountability & Effectiveness - Custom reporting</li> <li>Support & Success - Premium 24/7 Technical Support</li> </ul>
    Custom
    Other

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