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Infobip

Customer Review
9
9.0

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Infobip logo
Infobip

Global Business Communication Platform

Owned By

Infobip ltd.

Other OS
web app only
Mgmt Review
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  • paid

Infobip is omnichannel customer support and engagement platform that uses SMS, voice messages, email, and mobile app messaging. Customer profiling, custom payload tools, geolocation, chatbots, AI, event-triggered actions, and other features for businesses are available on the platform.

Infobip desktop view
Infobip mobile view 1
Infobip mobile view 2
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Infobip App Functionality

In-Depth Reviewer Comments

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App Pricing Page

Enterprise <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul> Custom Other
This app has yearly payment discounts available.
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Independent Reviewer Comments


No Shortcomings
Sarah Khel

No shortcomings, The personal account for infobip is easy to understand and amazingly convenient. We are able to send out messages to any part of the globe while keeping a tab of their delivery status. The quality for their voice product is exceptional.

Pros:
N/A
Cons:
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Customer Questions

Dave K.

I’m already using another provider. How do I switch to your solution?

No answer has been provided yet. We have also reached out to the company for an answer.
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Infobip
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  • Enterprise
    <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul>
    Custom
    Other
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Map My Customers
Get Map My Customers
  • Personal
    <ul> <li>All standard features of Map My Customers, including routing, activity tracking and reports</li> <li>Support agents available during business hours via chat and email</li> <li>One-way CRM Integration available to import customer data from one of our supported CRMs</li> </ul>
    60.00
    Month
  • Team
    <ul> <li>Team-wide reporting and dashboards on activities, performance and deal progress</li> <li>User permissions on activities, performance and deal progress</li> <li>Guided onboarding to jump-start your team to ensure faster results</li> <li>Two-way and custom CRM integration to seamlessly move data between systems</li> </ul>
    105.00
    Month
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EmailOctopus
Get EmailOctopus
  • Free
    <ul> <li>Up to 2,500 subscribers and 10,000 emails per month</li> <li>EmailOctopus branding on emails</li> <li>Reports available for 30 days</li> </ul>
    0.00
    Other
  • Pro
    <ul> <li>Price for 500 subscribers and 10,000 emails per month</li> <li>Pricing that scales with your business</li> <li>Full control over your email design</li> <li>Reports available forever</li> </ul>
    8.00
    Month
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Notion
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  • Personal
    <ul> <li>Unlimited pages & blocks</li> <li>Share with 5 guests</li> <li>Sync across devices</li> <li>API</li> </ul>
    Month
  • Personal Pro
    <ul> <li>Unlimited file uploads</li> <li>Unlimited guests</li> <li>30 day version history</li> </ul>
    5
    Month
  • Team
    <ul> <li>Unlimited team members</li> <li>Collaborative workspace</li> <li>Sharing permissions</li> <li>Admin tools</li> </ul>
    10
    Month
  • Enterprise
    <ul> <li>SAML SSO</li> <li>User provisioning (SCIM)</li> <li>Audit logNEW</li> <li>Advanced security & controls</li> </ul>
    Custom
    Other

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