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Infobip

Customer Review
9
9.0

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Infobip

Global Business Communication Platform

Owned By

Infobip ltd.

Other OS
web app only
Mgmt Review
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  • paid

Infobip is omnichannel customer support and engagement platform that uses SMS, voice messages, email, and mobile app messaging. Customer profiling, custom payload tools, geolocation, chatbots, AI, event-triggered actions, and other features for businesses are available on the platform.

Infobip desktop view
Infobip mobile view 1
Infobip mobile view 2
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Infobip App Functionality

In-Depth Reviewer Comments

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App Pricing Page

Enterprise <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul> Custom Other
This app has yearly payment discounts available.
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Independent Reviewer Comments


No Shortcomings
Sarah Khel

No shortcomings, The personal account for infobip is easy to understand and amazingly convenient. We are able to send out messages to any part of the globe while keeping a tab of their delivery status. The quality for their voice product is exceptional.

Pros:
N/A
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Customer Questions

Dave K.

I’m already using another provider. How do I switch to your solution?

No answer has been provided yet. We have also reached out to the company for an answer.
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Infobip
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  • Enterprise
    <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul>
    Custom
    Other
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  • Free
    <ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul>
    0.00
    Other
  • Premium
    <ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul>
    224.00
    Month
  • Premium Plus
    <ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul>
    449.00
    Month
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OnlyOffice
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    <ul> <li>1 user</li> <li>Access rights management</li> <li>Basic (OneDrive, Dropbox, Box)</li> <li>Community support</li> </ul>
    0.00
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  • Startup
    <ul> <li>5 users</li> <li>IP restriction & trusted mail domains</li> <li>Manual backup only</li> <li>Advanced (OneDrive, Twitter, Facebook)</li> </ul>
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    <ul> <li>Price per user, starting at 3 users</li> <li>Google SSO</li> <li>Manual and automatic Backup&Restore</li> <li>Professional (DocuSign, Twilio etc)</li> </ul>
    6.00
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Mentimeter
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    <ul> <li>Unlimited presentations</li> <li>Up to 2 question slides</li> <li>Up to 5 quiz slides</li> <li>Unlimited presentations</li> </ul>
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  • Basic
    <ul> <li>Unlimited questions<li <li>Import presentations</li> <li>Export results to Excel</li> </ul>
    11.99
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    <ul> <li>Create a team</li> <li>Collaborate with others</li> <li>Add your own branding</li> <li>Billed yearly</li> </ul>
    24.99
    Month
  • Enterprise
    <ul> <li>Company-wide branding</li> <li>Single Sign-On</li> <li>Success manager</li> <li>SCIM</li> </ul>
    Custom
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