Infobip

Customer Review
9
9.0

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Infobip

Global Business Communication Platform

Owned By

Infobip ltd.

Other OS
web app only
Mgmt Review
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  • paid

Infobip is omnichannel customer support and engagement platform that uses SMS, voice messages, email, and mobile app messaging. Customer profiling, custom payload tools, geolocation, chatbots, AI, event-triggered actions, and other features for businesses are available on the platform.

Infobip desktop view
Infobip mobile view 1
Infobip mobile view 2
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Infobip App Functionality

In-Depth Reviewer Comments

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App Pricing Page

Enterprise <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul> Custom Other
This app has yearly payment discounts available.
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Independent Reviewer Comments


No Shortcomings
Sarah Khel

No shortcomings, The personal account for infobip is easy to understand and amazingly convenient. We are able to send out messages to any part of the globe while keeping a tab of their delivery status. The quality for their voice product is exceptional.

Pros:
N/A
Cons:
N/A
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Customer Questions

Dave K.

I’m already using another provider. How do I switch to your solution?

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Infobip
Get Infobip
  • Enterprise
    <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul>
    Custom
    Other
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CometChat
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  • Startup
    <ul> <li>Price for 1K monthly active users (5% concurrency included)</li> <li>All core & key chat features</li> <li>Integrate using Chat Widgets, UI Kits & SDKs</li> <li>GDPR Compliance</li> </ul>
    149.00
    Month
  • Growth
    <ul> <li>Email + SMS Notifications</li> <li>Stickers, Reactions, Message Translations</li> <li>Real-time document & whiteboard sharing</li> <li>Moderation Features</li> </ul>
    399.00
    Month
  • Scale
    <ul> <li>Voice transcription</li> <li>Polls & smart replies</li> <li>Sentiment analysis & in-flight message moderation</li> <li>HIPAA Compliance</li> </ul>
    749.00
    Month
  • Enterprise
    <ul> <li>Scale to millions of users</li> <li>99.9% SLA & Enterprise support with private Slack channel</li> <li>Shared, dedicated or on-premise deployment</li> <li>Global CDN</li> </ul>
    Custom
    Other
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amoCRM
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  • Base Plan
    <ul> <li>Price per user</li> <li>12,500 contacts</li> <li>2,500 open leads</li> <li>100 custom fields</li> </ul>
    15.00
    Month
  • Advanced Plan
    <ul> <li>25,000 contacts</li> <li>5,000 open leads</li> <li>200 custom fields</li> <li>File Storage - 400 mb</li> </ul>
    25.00
    Month
  • Enterprise Plan
    <ul> <li>50,000 contacts</li> <li>10,000 open leads</li> <li>400 custom fields</li> <li>File Storage - 800 mb</li> </ul>
    45.00
    Month
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CrankWheel
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  • Free for Life
    <ul> <li>15 Meetings per month</li> <li>Screen Sharing</li> <li>Remote Control</li> <li>Instant Demos</li> </ul>
    0.00
    Other
  • Starter Team
    <ul> <li>100 Meetings per month</li> <li>Upload company logo</li> <li>Email and live chat support</li> <li>Weekly educational newsletters</li> </ul>
    89.00
    Month
  • Team
    <ul> <li>300 Meetings per month</li> <li>Administer user accounts</li> <li>Usage reports</li> <li>API access</li> </ul>
    299.00
    Month
  • Department
    <ul> <li>750 Meetings per month</li> <li>Remove CrankWheel branding</li> <li>Custom domain</li> <li>Restrict sharing types</li> </ul>
    499.00
    Month
  • Enterprise
    <ul> <li>Concierge-level onboarding</li> <li>Live training in person</li> <li>Audit log</li> <li>Corporate single sign-on (SSO)</li> </ul>
    20000.00
    Year

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