Infobip

Customer Review
9
9.0

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Infobip

Global Business Communication Platform

Owned By

Infobip ltd.

Other OS
web app only
Mgmt Review
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  • paid

Infobip is omnichannel customer support and engagement platform that uses SMS, voice messages, email, and mobile app messaging. Customer profiling, custom payload tools, geolocation, chatbots, AI, event-triggered actions, and other features for businesses are available on the platform.

Infobip desktop view
Infobip mobile view 1
Infobip mobile view 2
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Infobip App Functionality

In-Depth Reviewer Comments

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App Pricing Page

Enterprise <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul> Custom Other
This app has yearly payment discounts available.
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Independent Reviewer Comments


No Shortcomings
Sarah Khel

No shortcomings, The personal account for infobip is easy to understand and amazingly convenient. We are able to send out messages to any part of the globe while keeping a tab of their delivery status. The quality for their voice product is exceptional.

Pros:
N/A
Cons:
N/A
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Customer Questions

Dave K.

I’m already using another provider. How do I switch to your solution?

No answer has been provided yet. We have also reached out to the company for an answer.
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Infobip
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  • Enterprise
    <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul>
    Custom
    Other
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Shape
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  • Enterprise
    <ul> <li>Automated CRM</li> <li>Built-in Calling</li> <li>Text Messaging</li> <li>AI Sales Automation</li> </ul>
    99.00
    Month
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  • Free
    <ul> <li>500 Records</li> <li>Single Pipeline</li> <li>3 Workflows</li> <li>Telephony</li> </ul>
    0.00
    Month
  • Express
    <ul> <li>Pricing per user</li> <li>50,000 Records</li> <li>No-code web forms for lead capture</li> <li>Email Integration with email insights and mass emails</li> </ul>
    9.00
    Month
  • Premier
    <ul> <li>100,000 Records</li> <li>10 Pipelines</li> <li>Advanced workflows with date/time based triggers</li> <li>Stage transition rules for advanced automation</li> </ul>
    15.00
    Month
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  • Free
    <ul> <li>Preparation & Collaboration - Up to 10 files, Agenda Builder</li> <li>Engagement & Participation - Spotlight Video, Unlimited Meetings, Meeting Minuted, Chat</li> <li>Support & Success - Boardable Academy</li> </ul>
    0.00
    Other
  • Essentials
    <ul> <li>Preparation & Collaboration - Unlimited Storage</li> <li>Engagement & Participation - 10 groups, 5 meeting guests</li> <li>Accountability & Effectiveness - 90 days stored reporting</li> <li>Support & Success - Success Resources</li> </ul>
    Custom
    Other
  • Professional
    <ul> <li>Preparation & Collaboration - Quick Print</li> <li>Engagement & Participation - Unlimited groups</li> <li>Accountability & Effectiveness - Unlimited reporting</li> <li>Support & Success - 24/7 Support</li> </ul>
    Custom
    Other
  • Enterprise
    <ul> <li>Accountability & Effectiveness - Custom reporting</li> <li>Support & Success - Premium 24/7 Technical Support</li> </ul>
    Custom
    Other

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