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Infobip

Customer Review
9
9.0

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Infobip logo
Infobip

Global Business Communication Platform

Owned By

Infobip ltd.

Other OS
web app only
Mgmt Review
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  • paid

Infobip is omnichannel customer support and engagement platform that uses SMS, voice messages, email, and mobile app messaging. Customer profiling, custom payload tools, geolocation, chatbots, AI, event-triggered actions, and other features for businesses are available on the platform.

Infobip desktop view
Infobip mobile view 1
Infobip mobile view 2
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Infobip App Functionality

In-Depth Reviewer Comments

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App Pricing Page

Enterprise <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul> Custom Other
This app has yearly payment discounts available.
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Independent Reviewer Comments


No Shortcomings
Sarah Khel

No shortcomings, The personal account for infobip is easy to understand and amazingly convenient. We are able to send out messages to any part of the globe while keeping a tab of their delivery status. The quality for their voice product is exceptional.

Pros:
N/A
Cons:
N/A
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Customer Questions

Dave K.

I’m already using another provider. How do I switch to your solution?

No answer has been provided yet. We have also reached out to the company for an answer.
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Infobip
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  • Enterprise
    <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul>
    Custom
    Other
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SurveySparrow
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  • Business
    <ul> <li>10,000 Responses / Month</li> <li>30,000 Email Shares / Month</li> <li>2 Users Included</li> <li>Includes multiple features</li> </ul>
    1188
    Year
  • Enterprise
    <ul> <li>50,000 Responses / Month</li> <li>150,000 Email Shares / Month</li> <li>10 Users Included</li> <li>Includes all features of Business Plan</li> </ul>
    5988
    Year
  • Elite
    <ul> <li>Above 100k Responses/ Month</li> <li>More than 10 Users</li> <li>Custom Data Center</li> <li>Includes all features of Enterprise plan</li> </ul>
    Custom
    Other
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CONTUS MirrorFly
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  • Essentials
    <ul> <li>For 5K active users</li> <li>Private 1-to-1 chat</li> <li>Group Chat</li> <li>Unlimited Storage</li> </ul>
    99.00
    Month
  • Growth
    <ul> <li>Voice Call Included upto 5000 mins (Addl Charges $0.0010/mint)</li> <li>Video Call Included upto 5000 mins (Addl Charges $0.0010/mint)</li> </ul>
    199.00
    Month
  • Premium
    <ul> <li>Voice Call Included upto 7500 mins (Addl Charges $0.0010/mint)</li> <li>Video Call Included upto 7500 mins (Addl Charges $0.0015/mint)</li> <li>Group Calls </ul>
    999.00
    Month
  • Self-managed
    <ul> <li>Unlimited Voice Calls</li> <li>Unlimited Video Calls</li> <li>Unlimited Group Calls</li> <li>Customizable End-to-End Security (AES-256, SSL)</li> </ul>
    Custom
    Other
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MessageBird
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  • Free
    <ul> <li>2 named Inbox seats</li> <li>Up to 1,000 monthly Flow Invocations</li> <li>Access to all channels (Premium channels fees apply)</li> <li>Coach support</li> </ul>
    0.00
    Other
  • Custom
    <ul> <li>Custom Inbox seats</li> <li>Unlimited Live Chat conversations</li> <li>Custom monthly Flow Invocations</li> <li>Priority support options</li> </ul>
    Custom
    Other

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