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MessageBird

Customer Review
10
7
8.5

Product Promo Box

MessageBird logo
MessageBird

Omnichannel Communications Platform

Owned By

MessageBird B.V.

Other OS
web app only
Mgmt Review
Get MessageBird
  • free
  • paid

MessageBird is the largest cloud communications platform in terms of direct customer reach, as well as the only cloud communications platform with its own telecommunications carrier infrastructure. This proprietary technology enables global businesses to connect directly via SMS, voice, chat, and video with greater security, speed, and reliability than any other platform.

MessageBird desktop view
MessageBird mobile view 1
MessageBird mobile view 2
Main Promo Image
MessageBird App Functionality

In-Depth Reviewer Comments

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App Pricing Page

Free <ul> <li>2 named Inbox seats</li> <li>Up to 1,000 monthly Flow Invocations</li> <li>Access to all channels (Premium channels fees apply)</li> <li>Coach support</li> </ul> 0.00 Other
Custom <ul> <li>Custom Inbox seats</li> <li>Unlimited Live Chat conversations</li> <li>Custom monthly Flow Invocations</li> <li>Priority support options</li> </ul> Custom Other
This app has yearly payment discounts available.
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InsiderApps Video Reviews

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Independent Reviewer Comments


Great as a WhatsApp function
Chandrakant Prem

My team has been using the WhatsApp function and they seem stoked. They can no concentrate on getting more customers than spending time on the current ones. Most activites for my backend team have been streamlined. The issue that I face is with their support team. My team keeps on asking questions to them and they take plenty of time to respong to the most basic queries, which many a times delays the work.

Pros:
N/A
Cons:
N/A

Flawless API INtegrations
Ted M.

I really love how the interface is so intuitive and user friendly. Anyone can use it without any problems. There are lots of different ways to communicate like SMS, WhatsApp, Email, Facebook Messenger, Twitter and many others. You can pay through PayPal too which is nice. The UI is very easy and intuitive to use. Navigating through the service, creating your messages, uploading your lists, and everything...

Pros:
Great API, very smooth
Cons:
Had a couple of times where the API timed out
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Customer Questions

Forzan V.

I see an unknown item on my bank statement from MessageBird, can you tell me what that is?

No answer has been provided yet. We have also reached out to the company for an answer.
MessageBird logo
MessageBird
Get MessageBird
  • Free
    <ul> <li>2 named Inbox seats</li> <li>Up to 1,000 monthly Flow Invocations</li> <li>Access to all channels (Premium channels fees apply)</li> <li>Coach support</li> </ul>
    0.00
    Other
  • Custom
    <ul> <li>Custom Inbox seats</li> <li>Unlimited Live Chat conversations</li> <li>Custom monthly Flow Invocations</li> <li>Priority support options</li> </ul>
    Custom
    Other
Contus MirrorFly logo
CONTUS MirrorFly
Get CONTUS MirrorFly
  • Essentials
    <ul> <li>For 5K active users</li> <li>Private 1-to-1 chat</li> <li>Group Chat</li> <li>Unlimited Storage</li> </ul>
    99.00
    Month
  • Growth
    <ul> <li>Voice Call Included upto 5000 mins (Addl Charges $0.0010/mint)</li> <li>Video Call Included upto 5000 mins (Addl Charges $0.0010/mint)</li> </ul>
    199.00
    Month
  • Premium
    <ul> <li>Voice Call Included upto 7500 mins (Addl Charges $0.0010/mint)</li> <li>Video Call Included upto 7500 mins (Addl Charges $0.0015/mint)</li> <li>Group Calls </ul>
    999.00
    Month
  • Self-managed
    <ul> <li>Unlimited Voice Calls</li> <li>Unlimited Video Calls</li> <li>Unlimited Group Calls</li> <li>Customizable End-to-End Security (AES-256, SSL)</li> </ul>
    Custom
    Other
MarbleFlows Logo
MarbleFlows
Get MarbleFlows
  • Free
    <ul> <li>5 flows</li> <li>Unlimited content</li> <li>Unlimited pages in flow</li> <li>1000 flows views/month</li> </ul>
    0.00
    Month
  • Scale
    <ul> <li>3000 flows views/month</li> <li>3 editor seats</li> <li>Priority support</li> </ul>
    13.21
    Month
  • Pro
    <ul> <li>Unlimited flows views</li> <li>Unlimited seats</li> <li>Account manager</li> <li>Advance integrations</li> </ul>
    Custom
    Other
Vonage logo
Vonage
Get Vonage
  • Enterprise
    <ul> <li>Communications APIs: Reach and engage customers across messaging, voice, video, and more</li> <li>Unified Communications: Unify global business communications channels to work better together</li> <li>Contact Centers: Provide agents with tools and insights to boost customer satisfaction</li> <li>Conversational Commerce: Turn conversations into sales by engaging customers on their favorite channel</li> </ul>
    Custom
    Other

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