Spiral

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Spiral

Customer feedback platform powered by ML

Owned By

Spiral Technologies Inc.

Other OS
web app only
Mgmt Review
  • free
  • paid

Turn customer feedback into actionable insights. Our AI takes in omnichannel customer feedback and detects emerging problems before they blow up. Simple Integration. Powerful Results. Actionable Insights. Eliminate guesswork and discover clear problems you can actually act on. Real-time Tracking. We track feedback as it enters your system, keeping you up-to-date 24/7 via Sight AI™. Integrates with Your CRM. We integrate with the most popular CRMs on the market. Scales with You. The more feedback you process, the better your results. Spiral learns with you. Accelerate your work. Address issues before they blow up. Prevent issues from snowballing by spotting trends early and addressing them before it's too late. find all issues at once. No more manually chasing down issues.

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In-Depth Reviewer Comments

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App Pricing Page

Observer <ul> <li>Sight AI™ Dashboard Users: 1 User</li> <li>Up to 2 Feedback Channels</li> <li>Top 5 Insights Detected</li> <li>Public customer feedback scan</li> </ul> Free Month
Bug Hunter <ul> <li>Sight AI™ Dashboard Users: Upto 10 users</li> <li>Up to 4 Feedback Channels</li> <li>All detected insights</li> <li>Real-Time Tracking</li> </ul> Custom Month
Issue Vulture <ul> <li>Sight AI™ Dashboard Users: Unlimited</li> <li>Unlimited Feedback Channels</li> <li>Private customer feedback scan</li> <li>Tech support</li> </ul> Custom Month
No yearly discounts available.

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Independent Reviewer Comments

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Customer Questions

No one has asked any questions yet.
  • Observer
    <ul> <li>Sight AI™ Dashboard Users: 1 User</li> <li>Up to 2 Feedback Channels</li> <li>Top 5 Insights Detected</li> <li>Public customer feedback scan</li> </ul>
    Free
    Month
  • Bug Hunter
    <ul> <li>Sight AI™ Dashboard Users: Upto 10 users</li> <li>Up to 4 Feedback Channels</li> <li>All detected insights</li> <li>Real-Time Tracking</li> </ul>
    Custom
    Month
  • Issue Vulture
    <ul> <li>Sight AI™ Dashboard Users: Unlimited</li> <li>Unlimited Feedback Channels</li> <li>Private customer feedback scan</li> <li>Tech support</li> </ul>
    Custom
    Month
EnableX.io
  • Enterprise
    <ul> <li>Future-Proof Infrastructure</li> <li>Analytics and Management Tool</li> <li>Secure And Compliant</li> <li>Comprehensive Developer Resources</li> </ul>
    Custom
    Other
Salesmate
  • Starter
    <ul> <li>Pricing per user</li> <li>Contacts, Companies, Deals</li> <li>Email Sync, Tracking & Templates</li> <li>Multiple Pipeline Management</li> </ul>
    15.00
    Month
  • Growth
    <ul> <li>Product Management</li> <li>Goal Management</li> <li>Email Reminders & Scheduling</li> <li>Team Inbox</li> </ul>
    30.00
    Month
  • Boost
    <ul> <li>Team Management</li> <li>Increased Team Inbox Limits</li> <li>Smart Activity Queue</li> <li>Power Dialer</li> </ul>
    50.00
    Month
  • Enterprise
    <ul> <li>Dedicated Account Manager</li> <li>Personalized Onboarding</li> <li>Priority Support</li> </ul>
    Custom
    Other
Infobip
  • Enterprise
    <ul> <li>Personalized omnichannel customer connections</li> <li>No compromise delivery</li> <li>Global reach, local presence</li> <li>Full stack customer engagement</li> </ul>
    Custom
    Other

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