Spiral

customer service > Customer Experience Software

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Turn customer feedback into actionable insights. Our AI takes in omnichannel customer feedback and detects emerging problems before they blow up. Simple Integration. Powerful Results. Actionable Insights. Eliminate guesswork and discover clear problems you can actually act on. Real-time Tracking. We track feedback as it enters your system, keeping you up-to-date 24/7 via Sight AI™. Integrates with Your CRM. We integrate with the most popular CRMs on the market. Scales with You. The more feedback you process, the better your results. Spiral learns with you. Accelerate your work. Address issues before they blow up. Prevent issues from snowballing by spotting trends early and addressing them before it's too late. find all issues at once. No more manually chasing down issues.

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App Pricing Page

Observer	<ul> <li>Sight AI™ Dashboard Users: 1 User</li> <li>Up to 2 Feedback Channels</li> <li>Top 5 Insights Detected</li> <li>Public customer feedback scan</li> </ul>	Free	Month
Bug Hunter	<ul> <li>Sight AI™ Dashboard Users: Upto 10 users</li> <li>Up to 4 Feedback Channels</li> <li>All detected insights</li> <li>Real-Time Tracking</li> </ul>	Custom	Month
Issue Vulture	<ul> <li>Sight AI™ Dashboard Users: Unlimited</li> <li>Unlimited Feedback Channels</li> <li>Private customer feedback scan</li> <li>Tech support</li> </ul>	Custom	Month

No yearly discounts available.

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Customer Questions

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Spiral

Get Spiral

Observer

<ul> <li>Sight AI™ Dashboard Users: 1 User</li> <li>Up to 2 Feedback Channels</li> <li>Top 5 Insights Detected</li> <li>Public customer feedback scan</li> </ul>

Free

Month
Bug Hunter

<ul> <li>Sight AI™ Dashboard Users: Upto 10 users</li> <li>Up to 4 Feedback Channels</li> <li>All detected insights</li> <li>Real-Time Tracking</li> </ul>

Custom

Month
Issue Vulture

<ul> <li>Sight AI™ Dashboard Users: Unlimited</li> <li>Unlimited Feedback Channels</li> <li>Private customer feedback scan</li> <li>Tech support</li> </ul>

Custom

Month

Tribe

Get Tribe

Plus

<ul> <li>Free for up to 100 members</li> <li>3 admin seats</li> <li>Plus apps</li> <li>Custom domain</li> </ul>

99.00

Month
Premium

<ul> <li>Analytics</li> <li>Zapier integration</li> <li>2,500 total members</li> <li>API and webhooks</li> </ul>

399.00

Month
Advanced

<ul> <li>Advanced apps</li> <li>CRM integrations</li> <li>Email white-labelling</li> <li>Customer Success Manager</li> </ul>

699.00

Month
Enterprise

<ul> <li>Enterprise-grade security</li> <li>Data residency</li> <li>Audit and activity log</li> <li>Uptime SLA</li> </ul>

Custom

Other

10to8

Get 10to8

Small Business

<ul> <li>SMS INCLUDED</li> <li>100 appts/month</li> <li>2 staff logins</li> <li>Branding: 10to8 Co-branded</li> </ul>

0.00

Other
Basic

<ul> <li>Online Booking</li> <li>Messaging</li> </ul>

12.00

Month
Grow

<ul> <li>300 appointments/month + 3 staff</li> <li>Appointment Scheduling</li> <li>Services & Staff</li> </ul>

25.00

Month
Enterprise

<ul> <li>Tools for HIPAA with BAA</li> <li>Support: Phone & Online</li> <li>Personalized onboarding</li> <li>Advanced Accessibility</li> </ul>

Custom

Other

AccuLynx

Get AccuLynx

Enterprise

<ul> <li>Customer Relationship Management</li> <li>Aerial Measurement Ordering</li> <li>Build an estimate in seconds</li> <li>Lead API</li> </ul>

Custom

Other

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