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UserTesting

customer service > Customer Experience Software

No customer reviews yet.

UserTesting enables every organization to deliver the best customer experience powered by human insights. With UserTestings on-demand human insights platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. With UserTesting, product teams, marketers, digital and customer experience executives confidently and quickly create the right experiences for all target audiences, increasing brand loyalty and revenue.

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App Pricing Page

Essentials	<ul> <li>Test builder and template gallery</li> <li>Demographic filters and screener questions</li> <li>Dashboard and metrics</li> </ul>	Custom	Month
Advanced	<ul> <li>Test plan and audience management</li> <li>Live conversation</li> <li>Interactive path flows and click maps</li> </ul>	Custom	Month
Ultimate	<ul> <li>Card sorting and tree testing</li> <li>Onboard and manage custom audiences</li> <li>Secure prototype testing</li> </ul>	Custom	Month

No yearly discounts available.

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UserTesting

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Essentials

<ul> <li>Test builder and template gallery</li> <li>Demographic filters and screener questions</li> <li>Dashboard and metrics</li> </ul>

Custom

Month
Advanced

<ul> <li>Test plan and audience management</li> <li>Live conversation</li> <li>Interactive path flows and click maps</li> </ul>

Custom

Month
Ultimate

<ul> <li>Card sorting and tree testing</li> <li>Onboard and manage custom audiences</li> <li>Secure prototype testing</li> </ul>

Custom

Month

Immerss

Get Immerss

Enterprise

<ul> <li>Live with Customer</li> <li>Co-Shopping Experience</li> <li>In-App Messaging</li> <li>Virtual Appointments</li> </ul>

Custom

Other

LiveAgent

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Free

<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>

0.00

Other
Ticket

<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>

15.00

Month
Ticket+Chat

<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>

29.00

Month
All-inclusive

<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>

49.00

Month

SaaSquatch

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Referral

<ul> <li>Embeddable Widgets</li> <li>Brandable User Experiences</li> <li>Automated Reward Fulfilment</li> <li>Referral Experiences</li> </ul>

1750.00

Month
Loyalty

<ul> <li>End-user Support Tools</li> <li>Analytics & Reporting</li> <li>Loyalty Experience (Rewards Exchange & Rewards List)</li> <li>Custom Rewards</li> </ul>

1750.00

Month
Lifecycle

<ul> <li>Unified Lifecycle Experiences</li> <li>Extensible Experiences</li> <li>Leaderboards</li> <li>Multi-language support</li> </ul>

Custom

Other

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