Vonage

communication > chat > Call Center Management Software > customer service > Customer Service Software

Customer Review
1
1.0

Vonage is a cloud-based communications platform for both companies and individuals. It provides a unique combination of established, ready-to-use applications and the usage of broad communications APIs to construct bespoke applications and integrations, or it combines the two, utilising apps and customising using APIs. It also allows companies to have amazing conversations everywhere, develop distinctive experiences with ease, and use data and AI to make every discussion more successful.

In-Depth Reviewer Comments

No one has reviewed this app yet. Our customers value real and transparent reviews. If you use this app and can spare a moment, please consider writing a review.

write a review

App Pricing Page

Enterprise

<ul> <li>Communications APIs: Reach and engage customers across messaging, voice, video, and more</li> <li>Unified Communications: Unify global business communications channels to work better together</li> <li>Contact Centers: Provide agents with tools and insights to boost customer satisfaction</li> <li>Conversational Commerce: Turn conversations into sales by engaging customers on their favorite channel</li> </ul>

Custom

Other

This app has yearly payment discounts available.

Get Vonage

InsiderApps Video Reviews

No video reviews just yet.

Independent Reviewer Comments

Unnecessarily charging for unused services

Liza H.

I was using my landline for my office calls and then I decided to forward my landline calls to my cell phone. I am now being charged extra and they have no valid reason to it. They come up with an excuse that I might have added extra lines or taken up another service which I did not order. They are charging multiple payments on my credit card before their payment cycle aswell. I have discontinued their services.

Pros:

N/A

Cons:

N/A

Join thousands of business-minded professionals to receive special offers, free access, and new releases of the worlds elite software.

ask a question

Customer Questions

Vikram K.

Under the PBX settings is it possible to record or upload autmatic greetings?

No answer has been provided yet. We have also reached out to the company for an answer.

Vonage

Get Vonage

Enterprise

<ul> <li>Communications APIs: Reach and engage customers across messaging, voice, video, and more</li> <li>Unified Communications: Unify global business communications channels to work better together</li> <li>Contact Centers: Provide agents with tools and insights to boost customer satisfaction</li> <li>Conversational Commerce: Turn conversations into sales by engaging customers on their favorite channel</li> </ul>

Custom

Other

Get Close

Starter

<ul> <li>Up to 3 Users</li> <li>Lead, contact, and opportunity storage</li> <li>Smart Views (saved lead lists)</li> <li>Email support and help center</li> </ul>

29.00

Month
Basic

<ul> <li>Up to 30 users</li> <li>Call forwarding</li> <li>Custom fields</li> <li>External phone numbers</li> </ul>

69.00

Month
Professional

<ul> <li>Up to 100 users</li> <li>Email and domain filtering</li> <li>Bulk email sending</li> <li>Email sequences</li> </ul>

99.00

Month
Business

<ul> <li>Unlimited users</li> <li>Predictive Dialer</li> <li>Custom roles & permissions</li> <li>Built-in call coaching</li> </ul>

149.00

Month

QuestionPro

Get QuestionPro

Essential

<ul> <li>Unlimited surveys‪</li> <li>Unlimited questions‪</li> <li>1 user</li> <li>300 responses / survey</li> <li>24/7 email and LiveChat support</li> <li>30 question types‪</li> </ul>

Month
Advanced

<ul> <li>QuestionPro mobile app</li> <li>Net promoter score</li> <li>Multilingual surveys</li> <li>Custom variables</li> <li>Upload file question</li> <li>Crosstab analysis</li> </ul>

129

Month
Team Edition

<ul> <li>Dedicated customer success manager</li> <li>User roles and permissions</li> <li>Custom scripting</li> <li>Text tagging</li> <li>Correlation analysis</li> <li>Project management migration & integration</li> </ul>

Custom

Other

FirstHive

Get FirstHive

Enterprise

<ul> <li>Secure, privacy compliant platform</li> <li>Granular data access</li> <li>Multiple default predictive models</li> <li>Plays well with BI tools</li> </ul>

Custom

Other

Similar Apps

Ad Plus

Website Monetization Platform

DeskTime

Automatic time & productivity tracking tool

JobNimbus

Contractor management for roofing and other jobs

Klipfolio

Business dashboard & analytics software

Zola Suite

Legal practice management platform

Shortcut

Project Management for Software Teams

Squarespace

Create and maintain websites in one platform

The business app store.

All the best web apps you need for your business. Curated and compared.
1,000+ Apps for every business category you can imagine. We independently review and compare software applications to find you the best ones for you what you need.

To accomplish your goals, you need the right tools.

Find an app that works for you