Acuity Scheduling

Customer Review
10
9
10
8
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9.0

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Acuity Scheduling

Appointment scheduling integrated into Squarespace

Owned By

Squarespace

Other OS

Windows

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iOS

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Android

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Mgmt Review
  • paid

Acuity Scheduling is a user-friendly online scheduling software which works 24/7 behind the scenes to fill your calendar and take work off your plate. From the moment clients book with you, Acuity is there to automatically send branded & customized booking confirmations, deliver text reminders, let clients reschedule on their own, and process payments so your day-to-day runs smoother even as business gets busier. All you need to do is show up at the right time.

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In-Depth Reviewer Comments


Lewis J.
Easy to use meeting booking tool

Feature wise it is well equipped, like it lets you customised booking page to look more professional to clients.

How did your team benefit the most?:
It is easy to customise according to your needs and is also flexible.
One Major Feature That You Benefited From:
Tool is simple and streamlined we schedule client meeting, inteam messaging and so far it has worked great.
How difficult is it to get started?:
It has a very direct UI that is easy to understand.
One thing or feature you would improve:
Please work on its loading speed we don't want our clients to face lagging issues while booking time slots.
Size of your organization:
20-30
Position or Role:
Tech Lead
Why You Signed Up:
To increase fixed appointments

Leshay Y.
Easy appointment scheduling platform

Compared to Calendly i think this app offers couple more options take for example it's automated reminder features.

How did your team benefit the most?:
Any single person can use it you don't really need a team for this one.
One Major Feature That You Benefited From:
Overall great tool for all scheduling purposes it's detailed nuances like auto adjust time zones give it a professional and modern feel to it.
How difficult is it to get started?:
I like it's simplicity not at all complicated.
One thing or feature you would improve:
Initial settings takes some time to set up I also felt it's somewhat of a technical tool.
Size of your organization:
20-45
Position or Role:
Product Lead
Why You Signed Up:
To automate appointment scheduling with clients

Casey Q.
Schedule it all with Acuity Scheduling

Glad to have a tool like this makes it super convenient to schedule appointments with clients and team.

How did your team benefit the most?:
Constantly following up and sending meeting reminders was a frustration that Acuity Scheduling resolved for us.
One Major Feature That You Benefited From:
Any video platform can be integrated that way even if your client prefers some other tool you can still invite them great for creating impression on them.
How difficult is it to get started?:
Pastel colors used in the interface appear elegant, talking about navigating within the platform, that too i think was 8/10.
One thing or feature you would improve:
Genuinely a productive tool to have.
Size of your organization:
20-60
Position or Role:
Product Manager
Why You Signed Up:
We use it for scheduling meetings and payments collection

App Pricing Page

Emerging <ul> <li>Number of staff/locations - 1</li> <li>Client self-scheduling</li> <li>Offer unlimited services and appointments</li> <li>Accept payments and deposits through Stripe, Square, or PayPal</li> </ul> 15.00 Month
Growing <ul> <li>Number of staff/locations - 6</li> <li>Text message reminders (worldwide)</li> <li>Offer appointment packages (including payment plans)</li> <li>Sell subscriptions, memberships, and gift certificates</li> </ul> 25.00 Month
Powerhouse <ul> <li>Number of staff/locations - 36</li> <li>Remove "Powered by" on your scheduler</li> <li>Sign BAA for HIPAA compliance</li> <li>Custom API & CSS for Developers</li> </ul> 50.00 Month
This app has yearly payment discounts available.

InsiderApps Video Reviews

No video reviews just yet.

Independent Reviewer Comments


Thanks Jarvis
Robert Mstislav

Please give this a fancy British accent so I can feel cool. Seriously this is the coolest software ever - legit it's like a little AI that improves your scheduling/calendar etc. One note: Pay attention to it. People can schedule time with you and your assistant can just book these, no matter who it is.

Pros:
SO cool
Cons:
We need a Jarvis emulator

Replace Calendly
Tiburcio Liberato

This site came up for finding alternatives to Calendly and I could not be happier. This software is far more advanced and whereas I am not thrilled paying $23/month, I may be saving $3000/month but not having to hire an out-of-college assistant to do all my scheduling.

Pros:
N/A
Cons:
N/A
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Customer Questions

No one has asked any questions yet.
  • Emerging
    <ul> <li>Number of staff/locations - 1</li> <li>Client self-scheduling</li> <li>Offer unlimited services and appointments</li> <li>Accept payments and deposits through Stripe, Square, or PayPal</li> </ul>
    15.00
    Month
  • Growing
    <ul> <li>Number of staff/locations - 6</li> <li>Text message reminders (worldwide)</li> <li>Offer appointment packages (including payment plans)</li> <li>Sell subscriptions, memberships, and gift certificates</li> </ul>
    25.00
    Month
  • Powerhouse
    <ul> <li>Number of staff/locations - 36</li> <li>Remove "Powered by" on your scheduler</li> <li>Sign BAA for HIPAA compliance</li> <li>Custom API & CSS for Developers</li> </ul>
    50.00
    Month
Intercom
  • Support
    <ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul>
    Custom
    Other
  • Engage
    <ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul>
    Custom
    Other
  • Convert
    <ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul>
    Custom
    Other
UserTesting
  • Essentials
    <ul> <li>Test builder and template gallery</li> <li>Demographic filters and screener questions</li> <li>Dashboard and metrics</li> </ul>
    Custom
    Month
  • Advanced
    <ul> <li>Test plan and audience management</li> <li>Live conversation</li> <li>Interactive path flows and click maps</li> </ul>
    Custom
    Month
  • Ultimate
    <ul> <li>Card sorting and tree testing</li> <li>Onboard and manage custom audiences</li> <li>Secure prototype testing</li> </ul>
    Custom
    Month
Freshchat
  • Free
    <ul> <li>Up to 100 agents</li> <li>100 Campaign Contacts</li> <li>Chatbots</li> <li>Chatbot Analytics</li> </ul>
    0.00
    Month
  • Growth
    <ul> <li>Price per agent per month</li> <li>500 Campaign Contacts </li> <li>Assignment Rules </li> <li>Priority Inbox</li> </ul>
    18.00
    Month
  • Pro
    <ul> <li>Auto-resolve</li> <li>IntelliAssign</li> <li>Business Hours (by Groups)</li> <li>Live Translate</li> </ul>
    47.00
    Month
  • Enterprise
    <ul> <li>Allowed IPs</li> <li>Allowed Domains</li> <li>User Authentication(JWT)</li> <li>400K MUV/agent</li> </ul>
    83.00
    Month

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