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Birdeye

marketing > Reputation Management Software

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Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.

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App Pricing Page

Standard	<ul> <li>Messaging</li> <li>Listings</li> <li>Reviews</li> </ul>	Custom	Other
Professional	<ul> <li>Webchat</li> </ul>	Custom	Other
Premium	<ul> <li>Referrals</li> <li>Surveys</li> <li>Ticketing</li> <li>Insights</li> </ul>	Custom	Other

This app has yearly payment discounts available.

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Customer Questions

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Birdeye

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Standard

<ul> <li>Messaging</li> <li>Listings</li> <li>Reviews</li> </ul>

Custom

Other
Professional

<ul> <li>Webchat</li> </ul>

Custom

Other
Premium

<ul> <li>Referrals</li> <li>Surveys</li> <li>Ticketing</li> <li>Insights</li> </ul>

Custom

Other

Text Request

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Basic

<ul> <li>2-Way Texting</li> <li>Mass Texting</li> <li>Payments</li> <li>Message Templates</li> </ul>

59.00

Month
Starter

<ul> <li>Scheduled Messages</li> <li>Location Requests</li> <li>Unlimited Keywords</li> <li>SMS chat</li> </ul>

139.00

Month
Corporate

<ul> <li>Text Merge</li> <li>6,500 included texts</li> <li>5 Dashboards (Text Lines)</li> </ul>

279.00

Month
Enterprise

<ul> <li>20,000 included texts<li> <li>API Access</li> <li>10 Dashboards (Text Lines)</li> </ul>

549.00

Month

Postscript

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Free

<ul> <li>Campaigns and automations</li> <li>Unlimited segments</li> <li>Subscriber acquisition tools, with 2 opt-in Keywords</li> <li>Help center access</li> </ul>

Month
Growth

<ul> <li>Unlimited opt-in Keywords</li> <li>Live chat and email support</li> <li>All subscriber acquisition tools</li> <li>Includes all features of Free plan</li> </ul>

100

Month
Professional

<ul> <li>Onboarding Launch Specialist</li> <li>Dedicated Customer Success Manager for SMS strategy</li> <li>Priority live chat/email support</li> <li>Includes all features of growth plan</li> </ul>

500

Month
Enterprise

<ul> <li>Dedicated Enterprise Customer Success Manager for SMS strategy</li> <li>Priority live chat support</li> <li>Dedicated short code included</li> <li>Includes all features of professional plan</li> </ul>

Custom

Other

SocialBee

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Bootstrap

<ul> <li>5 Social Accounts</li> <li>1 Workspace</li> <li>1 User Per Workspace</li> <li>10 RSS Feeds</li> </ul>

19

Month
Accelerate

<ul> <li>10 Social Accounts</li> <li>1 Workspace</li> <li>1 User Per Workspace</li> <li>50 RSS Feeds</li> </ul>

39

Month
Pro

<ul> <li>25 Social Accounts</li> <li>5 Workspaces</li> <li>3 User Per Workspace</li> <li>Unlimited RSS Feeds</li> </ul>

79

Month

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