Do sales differently

Deep intelligence. Smarter leads. Serious sales firepower.

Imagine a top-performing salesperson that is well trained, works 24/7, and takes no vacations.

Delighted

customer service > Feedback Management Software

Customer Review
10
10.0

Delighted is a turnkey customer, employee, and product experience platform that helps thousands of brands like Affirm, Peloton, Doordash, and Instacart drive business growth with actionable feedback. Customize and send surveys in minutes, and automate the process with 30+ one-click integrations with the tools you already use. Set it all up yourself - no design or dev resources necessary.

In-Depth Reviewer Comments

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App Pricing Page

Free	<ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul>	0.00	Other
Premium	<ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul>	224.00	Month
Premium Plus	<ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul>	449.00	Month

This app has yearly payment discounts available.

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InsiderApps Video Reviews

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Independent Reviewer Comments

really good

Martha Wilkinson

surprisingly great but expensive

Pros:

N/A

Cons:

expensive, especially for more than 1 project

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Customer Questions

No one has asked any questions yet.

Delighted

Get Delighted

Free

<ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul>

0.00

Other
Premium

<ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul>

224.00

Month
Premium Plus

<ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul>

449.00

Month

JobNimbus

Get JobNimbus

Early

<ul> <li>Add unlimited contacts</li> <li>Track workflow with boards</li> <li>Send invoices with 1 click</li> <li>Collect payments digitally</li> </ul>

Custom

Other
Growing

<ul> <li>Add unlimited jobs</li> <li>Offer financing to homeowners</li> <li>Run custom reports</li> <li>Automate 10 workflows</li> </ul>

Custom

Other
Established

<ul> <li>Track workflow with unlimited boards</li> <li>Automate unlimited workflows</li> <li>Sync multiple locations to Quickbooks</li> <li>Integrate unlimited software tools</li> </ul>

Custom

Other

QuestionPro

Get QuestionPro

Essential

<ul> <li>Unlimited surveys‪</li> <li>Unlimited questions‪</li> <li>1 user</li> <li>300 responses / survey</li> <li>24/7 email and LiveChat support</li> <li>30 question types‪</li> </ul>

Month
Advanced

<ul> <li>QuestionPro mobile app</li> <li>Net promoter score</li> <li>Multilingual surveys</li> <li>Custom variables</li> <li>Upload file question</li> <li>Crosstab analysis</li> </ul>

129

Month
Team Edition

<ul> <li>Dedicated customer success manager</li> <li>User roles and permissions</li> <li>Custom scripting</li> <li>Text tagging</li> <li>Correlation analysis</li> <li>Project management migration & integration</li> </ul>

Custom

Other

HubSpot

Get HubSpot

Free

<ul> <li>2,000 email sends per calendar month, with HubSpot branding</li> <li>Up to 3 dashboards, each with 10 reports per dashboard</li> <li>1 blog, Includes HubSpot branding</li> <li>Standard web analytics dashboard</li> </ul>

0.00

Other
Starter

<ul> <li>Includes 1,000 marketing contacts</li> <li>MARKETING AUTOMATION - Form automation, Email automation</li> <li>REMOVE HUBSPOT BRANDING FROM - Forms, Email marketing</li> <li>GET HELP FAST - Email and in-app chat support</li> </ul>

50.00

Month
Professional

<ul> <li>Includes 2,000 marketing contacts</li> <li>AUTOMATE & PERSONALIZE ENGAGEMENT ACROSS CHANNELS - Omni-channel marketing automation, ABM tools and automation</li> <li>ORCHESTRATE EFFICIENT CAMPAIGNS - Collaboration tools, Campaign management</li> <li>OPTIMIZE CAMPAIGN CONVERSION - A/B testing, Ad conversion events</li> </ul>

890.00

Month
Enterprise

<ul> <li>Includes 10,000 marketing contacts</li> <li>MANAGE YOUR TEAMS & BRANDS - Single sign-on, Partitioning</li> <li>EXTEND THE PLATFORM - Custom objects, Salesforce custom object sync</li> <li>ADVANCE YOUR REPORTING - Multi-touch revenue attribution, Behavioral event triggers and reporting</li> </ul>

3200.00

Month

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