Delighted

Customer Review
10
10.0

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Delighted

Self-serve experience management platform for collecting actionable feedback

Owned By

Qualtrics

Other OS

Windows

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Linux

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iOS

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Android

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Mgmt Review
Get Delighted
  • free
  • paid

Delighted is a turnkey customer, employee, and product experience platform that helps thousands of brands like Affirm, Peloton, Doordash, and Instacart drive business growth with actionable feedback. Customize and send surveys in minutes, and automate the process with 30+ one-click integrations with the tools you already use. Set it all up yourself - no design or dev resources necessary.

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In-Depth Reviewer Comments

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App Pricing Page

Free <ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul> 0.00 Other
Premium <ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul> 224.00 Month
Premium Plus <ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul> 449.00 Month
This app has yearly payment discounts available.
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Independent Reviewer Comments


really good
Martha Wilkinson

surprisingly great but expensive

Pros:
N/A
Cons:
expensive, especially for more than 1 project
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Customer Questions

No one has asked any questions yet.
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Delighted
Get Delighted
  • Free
    <ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul>
    0.00
    Other
  • Premium
    <ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul>
    224.00
    Month
  • Premium Plus
    <ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul>
    449.00
    Month
Canny logo
Canny.io
Get Canny.io
  • Free
    <ul> <li>Core Features: Status updates, user profiles, single sign-on, admin reports</li> <li>Admin roles</li> <li>API & Webhooks</li> <li>Compliance: CCPA, GDPR</li> </ul>
    0.00
    Month
  • Growth
    <ul> <li>Private boards</li> <li>User segmentation</li> <li>Integrations: Intercom, GitHub, Slack, Discord, Microsoft Teams</li> <li>Compliance: SOC 2 report</li> </ul>
    400.00
    Month
  • Business
    <ul> <li>Remove branding</li> <li>Email whitelabeling</li> <li>Integrations: HubSpot, Salesforce, Okta, Azure Active Directory, OneLogin</li> <li>Compliance: Pay by invoice, Security review</li> <ul>
    Custom
    Other
KeepinCRM
KeepinCRM
Get KeepinCRM
  • Free
    <ul> <li>Pricing for 1 user</li> <li>Main functionality - Lady, Customers, Deals, Price List</li> <li>Deals - Board, The time of the transaction in the stage, Control of transitions by stages, Setting the reasons for winning / losing the deal</li> <li>Leads / Customers / Custom Counterparties - Sales Funnel, Additional Contacts, Board, Files</li> </ul>
    0.00
    Month
  • Expanded
    <ul> <li>1 additional user</li> <li>The main functionality - Branches, Unlimited Disk Space, Documents</li> <li>Deals - Additional Sales, Partial write-off of goods</li> <li>Leads / Customers / Custom Counterparties - Tags, Automatic birthday greetings, Create your own sections, Automatic transfer of ice to customers when creating a transaction, result, payment</li> </ul>
    8.40
    Month
10to8 logo
10to8
Get 10to8
  • Small Business
    <ul> <li>SMS INCLUDED</li> <li>100 appts/month</li> <li>2 staff logins</li> <li>Branding: 10to8 Co-branded</li> </ul>
    0.00
    Other
  • Basic
    <ul> <li>Online Booking</li> <li>Messaging</li> </ul>
    12.00
    Month
  • Grow
    <ul> <li>300 appointments/month + 3 staff</li> <li>Appointment Scheduling</li> <li>Services & Staff</li> </ul>
    25.00
    Month
  • Enterprise
    <ul> <li>Tools for HIPAA with BAA</li> <li>Support: Phone & Online</li> <li>Personalized onboarding</li> <li>Advanced Accessibility</li> </ul>
    Custom
    Other

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