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Delighted

customer service > Feedback Management Software

Customer Review
10
10.0

Delighted is a turnkey customer, employee, and product experience platform that helps thousands of brands like Affirm, Peloton, Doordash, and Instacart drive business growth with actionable feedback. Customize and send surveys in minutes, and automate the process with 30+ one-click integrations with the tools you already use. Set it all up yourself - no design or dev resources necessary.

In-Depth Reviewer Comments

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App Pricing Page

Free	<ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul>	0.00	Other
Premium	<ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul>	224.00	Month
Premium Plus	<ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul>	449.00	Month

This app has yearly payment discounts available.

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InsiderApps Video Reviews

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Independent Reviewer Comments

really good

Martha Wilkinson

surprisingly great but expensive

Pros:

N/A

Cons:

expensive, especially for more than 1 project

Join thousands of business-minded professionals to receive special offers, free access, and new releases of the worlds elite software.

Customer Questions

No one has asked any questions yet.

Delighted

Get Delighted

Free

<ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul>

0.00

Other
Premium

<ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul>

224.00

Month
Premium Plus

<ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul>

449.00

Month

SalesDrive

Get SalesDrive

Enterprise

<ul> <li>Pricing packages based on number of users</li> <li>Implementation and support</li> <li>Basic functionality - Contacts, applications, calls and more</li> <li>Customize the interface for your business</li> </ul>

Custom

Other

Zigpoll

Get Zigpoll

Lite

<ul> <li>Email capture support</li> <li>Participant logging</li> <li>Custom style any poll</li> <li>Unlimited polls</li> </ul>

0.00

Other
Basic

<ul> <li>Installation Support</li> <li>1,000 responses / month</li> <li>2 team members</li> </ul>

10.00

Month
Standard

<ul> <li>Copywriting support</li> <li>24 hour customer support</li> <li>Unlimited responses</li> <li>4 team members</li> </ul>

25.00

Month
Plus

<ul> <li>Hide Zigpoll Branding</li> <li>8 team members</li> </ul>

50.00

Month

Zendesk Sell

Get Zendesk Sell

Team

<ul> <li>Customisable sales pipeline; up to 2</li> <li>Email integration with tracking</li> <li>Document storage - 2GB/user</li> <li>Robust APIs—core</li> </ul>

25.00

Month
Growth

<ul> <li>Customisable sales pipeline; up to 10</li> <li>Email integration with tracking + bulk emailing and unlimited templates</li> <li>Document storage - 5GB/user</li> <li>Robust APIs—core + premium</li> </ul>

59.00

Month
Professional

<ul> <li>Customisable sales pipeline; up to 20</li> <li>Lead and deal scoring</li> <li>Document storage—10GB/user</li> <li>Task automation</li> </ul>

125.00

Month
Enterprise

<ul> <li>Tailor Zendesk Sell to fit your business needs</li> <li>Added customisation</li> <li>Unlimited pipelines and sequences</li> </ul>

199

Month

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