Delighted

Customer Review
10
10.0

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Delighted

Self-serve experience management platform for collecting actionable feedback

Owned By

Qualtrics

Other OS

Windows

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Linux

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iOS

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Android

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Mgmt Review
Get Delighted
  • free
  • paid

Delighted is a turnkey customer, employee, and product experience platform that helps thousands of brands like Affirm, Peloton, Doordash, and Instacart drive business growth with actionable feedback. Customize and send surveys in minutes, and automate the process with 30+ one-click integrations with the tools you already use. Set it all up yourself - no design or dev resources necessary.

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In-Depth Reviewer Comments

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App Pricing Page

Free <ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul> 0.00 Other
Premium <ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul> 224.00 Month
Premium Plus <ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul> 449.00 Month
This app has yearly payment discounts available.
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InsiderApps Video Reviews

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Independent Reviewer Comments


really good
Martha Wilkinson

surprisingly great but expensive

Pros:
N/A
Cons:
expensive, especially for more than 1 project
Our customers value real and transparent reviews. If you use this app and can spare a moment, please consider writing a review. Write a review

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Customer Questions

No one has asked any questions yet.
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Delighted
Get Delighted
  • Free
    <ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul>
    0.00
    Other
  • Premium
    <ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul>
    224.00
    Month
  • Premium Plus
    <ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul>
    449.00
    Month
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LiveAgent
Get LiveAgent
  • Free
    <ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>
    0.00
    Other
  • Ticket
    <ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>
    15.00
    Month
  • Ticket+Chat
    <ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>
    29.00
    Month
  • All-inclusive
    <ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>
    49.00
    Month
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Cloze
Get Cloze
  • Cloze Pro
    <ul> <li>Smart AI</li> <li>One View of Everything</li> <li>Business-Grade Email</li> <li>Open Tracking and Reply Reminders</li> </ul>
    19.99
    Month
  • Business Silver
    <ul> <li>Work as a Team</li> <li>Assign Responsibility</li> <li>Manage Privacy</li> </ul>
    24.99
    Month
  • Business Gold
    <ul> <li>Smart Custom Fields</li> <li>Advanced Integrations</li> <li>Text Message Syncing</li> <li>Track Partners</li> </ul>
    34.99
    Month
  • Business Platinum
    <ul> <li>Matching Engine</li> <li>Smart Templates</li> <li>Lead Capture</li> <li>Marketing Mail</li> </ul>
    49.99
    Month
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AnyRoad
Get AnyRoad
  • Custom
    <ul> <li>Connect with AnyRoad sales team</li> </ul>
    Custom
    Other

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