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Gorgias

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Gorgias

Customer support helpdesk specially designed for Shopify stores

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Gorgias

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  • paid

The ONLY customer service app specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Centralize your customer support by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more - and improve support response times by 43%. All-in-one: Edit/refund orders, apply loyalty points, manage subscriptions & more. Add templates, automation, rules & macros.

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App Pricing Page

Basic <ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul> 60.00 Other
Pro <ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul> 360.00 Month
Advanced <ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul> 900.00 Month
Enterprise <ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul> Custom Other
This app has yearly payment discounts available.
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Customer Questions

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  • Basic
    <ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul>
    60.00
    Other
  • Pro
    <ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul>
    360.00
    Month
  • Advanced
    <ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul>
    900.00
    Month
  • Enterprise
    <ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul>
    Custom
    Other
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Intercom
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  • Support
    <ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul>
    Custom
    Other
  • Engage
    <ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul>
    Custom
    Other
  • Convert
    <ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul>
    Custom
    Other
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Tars Chatbots
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  • Business
    <ul> <li>1 Web Chatbot</li> <li>5000 Chats/month</li> <li>3 users</li> <li>Access to 1100+ Chatbot Templates</li> </ul>
    Custom
    Other
  • Premium
    <ul> <li>Payment Integration </li> <li>Technical Integrations Support</li> <li>1 WhatsApp Business API Number (10000 Chats/month)</li> <li>3 Web Chatbots</li> </ul>
    Custom
    Other
  • Enterprise
    <ul> <li>5 Web Chatbots</li> <li>2 WhatsApp Business API Numbers (20000 Chats/month)</li> <li>10 users</li> <li>3 Chatbots designed by Tars Experts</li> </ul>
    Custom
    Other
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Capsule
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  • Professional
    <ul> <li>50,000 Contacts</li> <li>10GB Storage per User</li> <li>Activity Reporting</li> <li>Key integrations including Microsoft 365, Google, Xero, MailChimp, Zapier & many more</li> </ul>
    18.00
    Month
  • Teams
    <ul> <li>100,000 Contacts</li> <li>20GB Storage per User</li> <li>Multiple Sales Pipelines</li> <li>Advanced Sales Reporting</li> </ul>
    36.00
    Month
  • Enterprise
    <ul> <li>200,000 Contacts</li> <li>40GB Storage per User</li> <li>Implementation Support</li> <li>Import Assistance</li> </ul>
    54.00
    Month

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