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Gorgias

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Gorgias

Customer support helpdesk specially designed for Shopify stores

Owned By

Gorgias

Other OS

iOS

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Android

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Mgmt Review
  • paid

The ONLY customer service app specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Centralize your customer support by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more - and improve support response times by 43%. All-in-one: Edit/refund orders, apply loyalty points, manage subscriptions & more. Add templates, automation, rules & macros.

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In-Depth Reviewer Comments

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App Pricing Page

Basic <ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul> 60.00 Other
Pro <ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul> 360.00 Month
Advanced <ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul> 900.00 Month
Enterprise <ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul> Custom Other
This app has yearly payment discounts available.

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Customer Questions

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  • Basic
    <ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul>
    60.00
    Other
  • Pro
    <ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul>
    360.00
    Month
  • Advanced
    <ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul>
    900.00
    Month
  • Enterprise
    <ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul>
    Custom
    Other
Salesmate
  • Starter
    <ul> <li>Pricing per user</li> <li>Contacts, Companies, Deals</li> <li>Email Sync, Tracking & Templates</li> <li>Multiple Pipeline Management</li> </ul>
    15.00
    Month
  • Growth
    <ul> <li>Product Management</li> <li>Goal Management</li> <li>Email Reminders & Scheduling</li> <li>Team Inbox</li> </ul>
    30.00
    Month
  • Boost
    <ul> <li>Team Management</li> <li>Increased Team Inbox Limits</li> <li>Smart Activity Queue</li> <li>Power Dialer</li> </ul>
    50.00
    Month
  • Enterprise
    <ul> <li>Dedicated Account Manager</li> <li>Personalized Onboarding</li> <li>Priority Support</li> </ul>
    Custom
    Other
Bigin by Zoho CRM
  • Free
    <ul> <li>500 Records</li> <li>Single Pipeline</li> <li>3 Workflows</li> <li>Telephony</li> </ul>
    0.00
    Month
  • Express
    <ul> <li>Pricing per user</li> <li>50,000 Records</li> <li>No-code web forms for lead capture</li> <li>Email Integration with email insights and mass emails</li> </ul>
    9.00
    Month
  • Premier
    <ul> <li>100,000 Records</li> <li>10 Pipelines</li> <li>Advanced workflows with date/time based triggers</li> <li>Stage transition rules for advanced automation</li> </ul>
    15.00
    Month
HubSpot
  • Free
    <ul> <li>2,000 email sends per calendar month, with HubSpot branding</li> <li>Up to 3 dashboards, each with 10 reports per dashboard</li> <li>1 blog, Includes HubSpot branding</li> <li>Standard web analytics dashboard</li> </ul>
    0.00
    Other
  • Starter
    <ul> <li>Includes 1,000 marketing contacts</li> <li>MARKETING AUTOMATION - Form automation, Email automation</li> <li>REMOVE HUBSPOT BRANDING FROM - Forms, Email marketing</li> <li>GET HELP FAST - Email and in-app chat support</li> </ul>
    50.00
    Month
  • Professional
    <ul> <li>Includes 2,000 marketing contacts</li> <li>AUTOMATE & PERSONALIZE ENGAGEMENT ACROSS CHANNELS - Omni-channel marketing automation, ABM tools and automation</li> <li>ORCHESTRATE EFFICIENT CAMPAIGNS - Collaboration tools, Campaign management</li> <li>OPTIMIZE CAMPAIGN CONVERSION - A/B testing, Ad conversion events</li> </ul>
    890.00
    Month
  • Enterprise
    <ul> <li>Includes 10,000 marketing contacts</li> <li>MANAGE YOUR TEAMS & BRANDS - Single sign-on, Partitioning</li> <li>EXTEND THE PLATFORM - Custom objects, Salesforce custom object sync</li> <li>ADVANCE YOUR REPORTING - Multi-touch revenue attribution, Behavioral event triggers and reporting</li> </ul>
    3200.00
    Month

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