Gorgias

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Gorgias

Customer support helpdesk specially designed for Shopify stores

Owned By

Gorgias

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iOS

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Android

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Mgmt Review
  • paid

The ONLY customer service app specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Centralize your customer support by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more - and improve support response times by 43%. All-in-one: Edit/refund orders, apply loyalty points, manage subscriptions & more. Add templates, automation, rules & macros.

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In-Depth Reviewer Comments

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App Pricing Page

Basic <ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul> 60.00 Other
Pro <ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul> 360.00 Month
Advanced <ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul> 900.00 Month
Enterprise <ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul> Custom Other
This app has yearly payment discounts available.

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Independent Reviewer Comments

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Customer Questions

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  • Basic
    <ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul>
    60.00
    Other
  • Pro
    <ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul>
    360.00
    Month
  • Advanced
    <ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul>
    900.00
    Month
  • Enterprise
    <ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul>
    Custom
    Other
Immerss
  • Enterprise
    <ul> <li>Live with Customer</li> <li>Co-Shopping Experience</li> <li>In-App Messaging</li> <li>Virtual Appointments</li> </ul>
    Custom
    Other
Veeva CRM
  • Enterprise
    <ul> <li>Lightning Business Apps</li> <li>Approved Notes</li> <li>MyInsights</li> <li>Key Account Management</li> </ul>
    Custom
    Other
Freshmarketer
  • Free
    <ul> <li>100 marketing contacts</li> <li>Contact & Account Management</li> <li>Contact Lifecycle Stages</li> <li>Website Tracking & Built-in Chat</li> </ul>
    0.00
    Month
  • Growth
    <ul> <li>2000 marketing contacts</li> <li>Drag-and-drop Journey Builder</li> <li>Multichannel Engagement-Email, SMS & WhatsApp</li> <li>Behavioral Targeting</li> </ul>
    23.00
    Month
  • Pro
    <ul> <li>5000 marketing contacts</li> <li>Advanced Webhooks</li> <li>Offline Events</li> <li>Up to 3,000 Bot Sessions/Month</li> </ul>
    179.00
    Month
  • Enterprise
    <ul> <li>10000 marketing contacts</li> <li>Transactional Emails</li> <li>Field-level Permissions</li> <li>Dedicated Account Manager</li> </ul>
    359.00
    Month

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