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Gorgias

customer service > Support & Helpdesk Software

No customer reviews yet.

The ONLY customer service app specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Centralize your customer support by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more - and improve support response times by 43%. All-in-one: Edit/refund orders, apply loyalty points, manage subscriptions & more. Add templates, automation, rules & macros.

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App Pricing Page

Basic	<ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul>	60.00	Other
Pro	<ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul>	360.00	Month
Advanced	<ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul>	900.00	Month
Enterprise	<ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul>	Custom	Other

This app has yearly payment discounts available.

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Gorgias

Get Gorgias

Basic

<ul> <li>Unlimited users</li> <li>Facebook & Instagram integrations</li> <li>Live chat & chat campaigns</li> <li>Macros and rules</li> </ul>

60.00

Other
Pro

<ul> <li>Phone (up to 3 numbers)</li> <li>Lite onboarding</li> <li>Magento integration</li> <li>Revenue statistics</li> </ul>

360.00

Month
Advanced

<ul> <li>Phone (up to 10 numbers)</li> <li>Full onboarding</li> <li>Dedicated Success Manager</li> </ul>

900.00

Month
Enterprise

<ul> <li>Add up to 400 integrations</li> <li>Custom services</li> </ul>

Custom

Other

Enginemailer

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Free

<ul> <li>Unlimited subscribers</li> <li>Up to 3 landing pages</li> <li>Unlimited online & popup forms</li> <li>Up to 10,000 emails/month (Limited to 500 emails/day)</li> </ul>

0.00

Other
Paid

<ul> <li>Multiple user access</li> <li>Unlimited landing pages (plus custom domain)</li> <li>Logo removal</li> <li>Price for 25,000 emails/month</li> </ul>

29.00

Month
Enterprise

<ul> <li>Flexible billing</li> <li>Extended support</li> <li>Delivery monitoring</li> <li>Priority sending</li> </ul>

Custom

Other

Acuity Scheduling

Get Acuity Scheduling

Emerging

<ul> <li>Number of staff/locations - 1</li> <li>Client self-scheduling</li> <li>Offer unlimited services and appointments</li> <li>Accept payments and deposits through Stripe, Square, or PayPal</li> </ul>

15.00

Month
Growing

<ul> <li>Number of staff/locations - 6</li> <li>Text message reminders (worldwide)</li> <li>Offer appointment packages (including payment plans)</li> <li>Sell subscriptions, memberships, and gift certificates</li> </ul>

25.00

Month
Powerhouse

<ul> <li>Number of staff/locations - 36</li> <li>Remove "Powered by" on your scheduler</li> <li>Sign BAA for HIPAA compliance</li> <li>Custom API & CSS for Developers</li> </ul>

50.00

Month

Intercom

Get Intercom

Support

<ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul>

Custom

Other
Engage

<ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul>

Custom

Other
Convert

<ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul>

Custom

Other

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