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Intercom

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Intercom

Modern Customer Relationships Platform

Owned By

Intercom, Inc.

Other OS
web app only
Mgmt Review
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  • paid

Intercom is a new way for internet businesses to communicate with customers in a personal and scalable way. It's a customer communication platform that includes integrated products for sales, marketing, product, and support teams. It enables and brings on a single platform the whole customer journey - from conversion to providing support. Their products allow you to communicate with customers in a targeted manner on your website, within your web and mobile apps, and via email.

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Intercom App Functionality

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App Pricing Page

Support <ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul> Custom Other
Engage <ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul> Custom Other
Convert <ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul> Custom Other
This app has yearly payment discounts available.
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Customer Questions

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Intercom
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  • Support
    <ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul>
    Custom
    Other
  • Engage
    <ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul>
    Custom
    Other
  • Convert
    <ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul>
    Custom
    Other
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  • Free
    <ul> <li>100 marketing contacts</li> <li>Contact & Account Management</li> <li>Contact Lifecycle Stages</li> <li>Website Tracking & Built-in Chat</li> </ul>
    0.00
    Month
  • Growth
    <ul> <li>2000 marketing contacts</li> <li>Drag-and-drop Journey Builder</li> <li>Multichannel Engagement-Email, SMS & WhatsApp</li> <li>Behavioral Targeting</li> </ul>
    23.00
    Month
  • Pro
    <ul> <li>5000 marketing contacts</li> <li>Advanced Webhooks</li> <li>Offline Events</li> <li>Up to 3,000 Bot Sessions/Month</li> </ul>
    179.00
    Month
  • Enterprise
    <ul> <li>10000 marketing contacts</li> <li>Transactional Emails</li> <li>Field-level Permissions</li> <li>Dedicated Account Manager</li> </ul>
    359.00
    Month
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  • Enterprise
    <ul> <li>Inbuilt workflow management</li> <li>Inbuilt document management</li> <li>Inbuilt business intelligence</li> <li>Made for organization of all sizes</li> </ul>
    Custom
    Other
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Clearbit
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  • Enterprise
    <ul> <li>Acquisition package based on total ad spend</li> <li>Conversion package based on monthly web traffic</li> <li>Operations package based on database size</li> </ul>
    Custom
    Other

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