Intercom

No customer reviews yet.

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Intercom Logo
Intercom

Modern Customer Relationships Platform

Owned By

Intercom, Inc.

Other OS
web app only
Mgmt Review
  • paid

Intercom is a new way for internet businesses to communicate with customers in a personal and scalable way. It's a customer communication platform that includes integrated products for sales, marketing, product, and support teams. It enables and brings on a single platform the whole customer journey - from conversion to providing support. Their products allow you to communicate with customers in a targeted manner on your website, within your web and mobile apps, and via email.

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In-Depth Reviewer Comments

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App Pricing Page

Support <ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul> Custom Other
Engage <ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul> Custom Other
Convert <ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul> Custom Other
This app has yearly payment discounts available.

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Independent Reviewer Comments

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Customer Questions

No one has asked any questions yet.
  • Support
    <ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul>
    Custom
    Other
  • Engage
    <ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul>
    Custom
    Other
  • Convert
    <ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul>
    Custom
    Other
SatisMeter
  • STARTUP
    <ul> <li>300 Responses</li> <li>~3,000 Active users</li> </ul>
    49.00
    Month
  • GROWTH
    <ul> <li>1,000 Responses</li> <li>~10,000 Active users</li> </ul>
    99.00
    Month
  • BUSINESS
    <ul> <li>10,000 Responses</li> <li>~1,00,000 Active users</li> </ul>
    299.00
    Month
  • ENTERPRISE
    <ul> <li>For more than 100,000 active users</li> </ul>
    Custom
    Other
Kapture CRM
  • Essential
    <ul> <li>Omnichannel Ticketing</li> <li>Auto-assign Tickets</li> <li>SLA Management</li> <li>Data Import</li> </ul>
    32.16
    Month
  • Professional
    <ul> <li>Custom API</li> <li>Ecommerce Integrations</li> <li>Reports & Analytics</li> <li>Social Media Integrations</li> </ul>
    51.47
    Month
  • Enterprise
    <ul> <li>Custom Reporting</li> <li>Sandbox</li> <li>IP Whitelisting</li> <li>Dashboards</li> </ul>
    96.52
    Month
Buy Me a Coffee
  • Free
    <ul> <li>Free</li> </ul>
    0.00
    Other

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