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Sendbird

Customer Review
1
1.0

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Sendbird

Conversations Platform for Mobile and Website

Owned By

Sendbird, Inc.

Other OS
web app only
Mgmt Review
Get Sendbird
  • free
  • paid

SendBird is a Messaging SDK and Chat API for Mobile Apps and Websites. They offer technical features that enable user-to-user, user-to-business, and business-to-business communication within any mobile or web service. SendBird is fully customizable and already serves hundreds of different use cases for customers, including on-demand, eCommerce, gaming, dating, video streaming, and enterprise messaging.

Sendbird desktop view
Sendbird mobile view 1
Sendbird mobile view 2
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Sendbird App Functionality

In-Depth Reviewer Comments

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App Pricing Page

Developer <ul> <li>No overages allowed</li> <li>100 MAU 10 peak concurrent connections</li> <li>No credit card required</li> <li>Community support</li> </ul> 0.00 Other
Starter 5K <ul> <li>Pricing for 5K MAU</li> <li>Overages may apply</li> <li>Modern messaging essentials</li> <li>Basic moderation</li> </ul> 399.00 Month
Pro 5K <ul> <li>Message translation</li> <li>Advanced moderation & filters</li> <li>Ticketed support</li> </ul> 599.00 Month
Enterprise <ul> <li>Data export</li> <li>Option for dedicated servers</li> <li>Priority support</li> </ul> Custom Other
This app has yearly payment discounts available.
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Independent Reviewer Comments


We are being overcharged!
Juanfran Javier

The cost per month just keeps on rising even while we've opted in for their annual plan. We get charged for our users who dont even use the Chat function yet we have to pay for all the users who are associated with us. We've been charged in excess for two months straight and they aren't ready to find a solution.

Pros:
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Customer Questions

No one has asked any questions yet.
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Sendbird
Get Sendbird
  • Developer
    <ul> <li>No overages allowed</li> <li>100 MAU 10 peak concurrent connections</li> <li>No credit card required</li> <li>Community support</li> </ul>
    0.00
    Other
  • Starter 5K
    <ul> <li>Pricing for 5K MAU</li> <li>Overages may apply</li> <li>Modern messaging essentials</li> <li>Basic moderation</li> </ul>
    399.00
    Month
  • Pro 5K
    <ul> <li>Message translation</li> <li>Advanced moderation & filters</li> <li>Ticketed support</li> </ul>
    599.00
    Month
  • Enterprise
    <ul> <li>Data export</li> <li>Option for dedicated servers</li> <li>Priority support</li> </ul>
    Custom
    Other
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Boardable
Get Boardable
  • Free
    <ul> <li>Preparation & Collaboration - Up to 10 files, Agenda Builder</li> <li>Engagement & Participation - Spotlight Video, Unlimited Meetings, Meeting Minuted, Chat</li> <li>Support & Success - Boardable Academy</li> </ul>
    0.00
    Other
  • Essentials
    <ul> <li>Preparation & Collaboration - Unlimited Storage</li> <li>Engagement & Participation - 10 groups, 5 meeting guests</li> <li>Accountability & Effectiveness - 90 days stored reporting</li> <li>Support & Success - Success Resources</li> </ul>
    Custom
    Other
  • Professional
    <ul> <li>Preparation & Collaboration - Quick Print</li> <li>Engagement & Participation - Unlimited groups</li> <li>Accountability & Effectiveness - Unlimited reporting</li> <li>Support & Success - 24/7 Support</li> </ul>
    Custom
    Other
  • Enterprise
    <ul> <li>Accountability & Effectiveness - Custom reporting</li> <li>Support & Success - Premium 24/7 Technical Support</li> </ul>
    Custom
    Other
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Stamped
Get Stamped
  • Free
    <ul> <li>Up to 50 orders monthly</li> <li>In-email and SMS Review Requests</li> <li>Customize your review fields</li> <li>Easily share reviews on social</li> </ul>
    Month
  • Basic
    <ul> <li>Up to 200 orders monthly</li> <li>Receive a One Time Offer of $19 Free SMS credits</li> <li>Photo Reviews</li> <li>Includes all features of Free plan</li> </ul>
    23
    Month
  • Premium
    <ul> <li>Up to 500 orders monthly</li> <li>Receive a One Time Offer of $39 Free SMS credits</li> <li>Create optimized ad banners with both pre-designed and custom templates</li> <li>Includes all features of Basic plan</li> </ul>
    59
    Month
  • Business
    <ul> <li>Up to 1,500 orders monthly</li> <li>Request email, SMS and Facebook Messenger reviews</li> <li>Receive a One Time Offer of $99 Free SMS credits</li> <li>Includes all features of Premium plan</li> </ul>
    149
    Month
  • Professional
    <ul> <li>Up to 3,500 orders monthly</li> <li>Receive a One Time Free credit of $150 SMS</li> <li>Leverage NPS in Google with Google Seller Rating</li> <li>Includes all features of Business plan</li> </ul>
    299
    Month
  • Enterprise
    <ul> <li>Starting at 3,500 orders</li> <li>API Access</li> <li>Dedicated Onboarding and Customer Success Manager</li> <li>Ongoing Customization Support</li> </ul>
    Custom
    Other
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Gist
Get Gist
  • Free Forever
    <ul> <li>Automated chat triggers</li> <li>Private notes & mentions</li> <li>Saved replies</li> <li>Conversation tags</li> </ul>
    0.00
    Other
  • Professional
    <ul> <li>Customizable Messenger</li> <li>Chat transcripts</li> <li>Snooze conversations</li> <li>Share articles in conversations</li> </ul>
    29.00
    Month
  • Premium
    <ul> <li>Automated meeting scheduling</li> <li>Broadcast chat messages</li> <li>Automated assignment rules</li> <li>Real time message sneak peek</li> </ul>
    99.00
    Month

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