Sendbird

Customer Review
1
1.0

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Sendbird logo
Sendbird

Conversations Platform for Mobile and Website

Owned By

Sendbird, Inc.

Other OS
web app only
Mgmt Review
  • free
  • paid

SendBird is a Messaging SDK and Chat API for Mobile Apps and Websites. They offer technical features that enable user-to-user, user-to-business, and business-to-business communication within any mobile or web service. SendBird is fully customizable and already serves hundreds of different use cases for customers, including on-demand, eCommerce, gaming, dating, video streaming, and enterprise messaging.

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In-Depth Reviewer Comments

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App Pricing Page

Developer <ul> <li>No overages allowed</li> <li>100 MAU 10 peak concurrent connections</li> <li>No credit card required</li> <li>Community support</li> </ul> 0.00 Other
Starter 5K <ul> <li>Pricing for 5K MAU</li> <li>Overages may apply</li> <li>Modern messaging essentials</li> <li>Basic moderation</li> </ul> 399.00 Month
Pro 5K <ul> <li>Message translation</li> <li>Advanced moderation & filters</li> <li>Ticketed support</li> </ul> 599.00 Month
Enterprise <ul> <li>Data export</li> <li>Option for dedicated servers</li> <li>Priority support</li> </ul> Custom Other
This app has yearly payment discounts available.

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Independent Reviewer Comments


We are being overcharged!
Juanfran Javier

The cost per month just keeps on rising even while we've opted in for their annual plan. We get charged for our users who dont even use the Chat function yet we have to pay for all the users who are associated with us. We've been charged in excess for two months straight and they aren't ready to find a solution.

Pros:
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Cons:
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Customer Questions

No one has asked any questions yet.
  • Developer
    <ul> <li>No overages allowed</li> <li>100 MAU 10 peak concurrent connections</li> <li>No credit card required</li> <li>Community support</li> </ul>
    0.00
    Other
  • Starter 5K
    <ul> <li>Pricing for 5K MAU</li> <li>Overages may apply</li> <li>Modern messaging essentials</li> <li>Basic moderation</li> </ul>
    399.00
    Month
  • Pro 5K
    <ul> <li>Message translation</li> <li>Advanced moderation & filters</li> <li>Ticketed support</li> </ul>
    599.00
    Month
  • Enterprise
    <ul> <li>Data export</li> <li>Option for dedicated servers</li> <li>Priority support</li> </ul>
    Custom
    Other
Slack
  • Pro
    <ul> <li>Unlimited message history</li> <li>Unlimited apps and integrations</li> <li>Unlimited lightweight, voice-first huddles</li> <li>Secure work with other companies using Slack Connect channels</li> </ul>
    8.00
    Month
  • Business+
    <ul> <li>99.99% guaranteed uptime</li> <li>User provisioning and deprovisioning</li> <li>SAML-based single sign-on</li> <li>Data exports for all messages</li> </ul>
    15.00
    Month
  • Enterprise Grid
    <ul> <li>Unlimited workspaces</li> <li>Support for data loss prevention (DLP), e-Discovery and offline backup providers</li> <li>Designated customer success teams</li> <li>HIPAA-compliant message and file collaboration</li> </ul>
    Custom
    Other
Skype
  • Enterprise
    <ul> <li>Audio and HD video calling</li> <li>Smart messaging</li> <li>Screen sharing</li> <li>Call recording and Live subtitles</li> </ul>
    Custom
    Other
MessageBird
  • Free
    <ul> <li>2 named Inbox seats</li> <li>Up to 1,000 monthly Flow Invocations</li> <li>Access to all channels (Premium channels fees apply)</li> <li>Coach support</li> </ul>
    0.00
    Other
  • Custom
    <ul> <li>Custom Inbox seats</li> <li>Unlimited Live Chat conversations</li> <li>Custom monthly Flow Invocations</li> <li>Priority support options</li> </ul>
    Custom
    Other

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