Help Scout

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Help Scout

Shared inbox, help center & live chat platform

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Help Scout

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iOS

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Android

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Mgmt Review
  • paid

Help Scout scales like any other help desk, but the customer experience feels personalized like email. Help Scout is ideal for companies of all sizes, and supports companies with 500+ users. Help Scout's clutter-free features keep teams of any size on the same page. With best in-class-reporting, integrated knowledge base, robust API and tons of integrations, and free iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.

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App Pricing Page

Standard <ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul> 25.00 Month
Plus <ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul> 40.00 Month
Company <ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul> Custom Year
This app has yearly payment discounts available.

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Customer Questions

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  • Standard
    <ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul>
    25.00
    Month
  • Plus
    <ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul>
    40.00
    Month
  • Company
    <ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul>
    Custom
    Year
Relish AI
  • Grow
    <ul> <li>Unlimited FAQ chatbots</li> <li>Track Order</li> <li>Live Chat Integration with Shopify Inbox</li> <li>AI Sales campaigns</li> </ul>
    29.00
    Month
  • Pro
    <ul> <li>Conversational Flows</li> <li>Conversational Search</li> <li>Back In Stock Campaign</li> <li>Gorgias and Klaviyo Integrations</li> </ul>
    99.00
    Month
  • Premium
    <ul> <li>Advanced Order Management</li> <li>Advanced Help Centre</li> <li>Custom Nudge Campaigns</li> <li>Product Quiz</li> </ul>
    299.00
    Month
  • Enterprise
    <ul> <li>Self Service Subscription Management</li> <li>Customised Cancel Subscription Retention</li> <li>Recharge Integration</li> <li>Custom Chat Flows</li> </ul>
    599.00
    Month
Pipedrive
  • Essential
    <ul> <li>Lead, deal, calendar and pipeline management</li> <li>Simple data import and easy customization</li> <li>24/7 support and 275+ integrations</li> <li>Open deal limit (per company) - 3,000</li> </ul>
    11.90
    Month
  • Advanced
    <ul> <li>Full email sync with templates and scheduling</li> <li>Group emailing plus open and click tracking</li> <li>Workflow builder with triggered automations</li> <li>Open deal limit (per company) - 10,000</li> </ul>
    24.90
    Month
  • Professional
    <ul> <li>One-click calling and call tracking</li> <li>Create, manage and eSign documents and contracts</li> <li>Revenue projections, forecasts and enhanced custom reporting</li> <li>Open deal limit (per company) - 100,000</li> </ul>
    49.90
    Month
  • Enterprise
    <ul> <li>Unlimited user permission and visibility settings</li> <li>Additional and heightened security preferences</li> <li>Implementation program and phone support</li> <li>No feature usage limits</li> </ul>
    74.90
    Month
EngageBay
  • Free
    <ul> <li>500 Contacts</li> <li>Email Marketing</li> <li>Autoresponders</li> <li>Email Broadcast</li> </ul>
    0.00
    Month
  • Basic
    <ul> <li>1,000 Contacts</li> <li>Email Templates</li> <li>Web Pop-ups</li> <li>Landing Page Builder</li> </ul>
    14.99
    Month
  • Growth
    <ul> <li>10,000 Contacts</li> <li>Marketing Automation</li> <li>Push Notifications</li> <li>Site Messages</li> </ul>
    49.99
    Month
  • Pro
    <ul> <li>Unlimited Contacts</li> <li>Marketing Automation</li> <li>Web Analytics</li> <li>Proposal Analytics</li> </ul>
    99.99
    Month

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