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Help Scout

customer service > Support & Helpdesk Software

No customer reviews yet.

Help Scout scales like any other help desk, but the customer experience feels personalized like email. Help Scout is ideal for companies of all sizes, and supports companies with 500+ users. Help Scout's clutter-free features keep teams of any size on the same page. With best in-class-reporting, integrated knowledge base, robust API and tons of integrations, and free iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.

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App Pricing Page

Standard	<ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul>	25.00	Month
Plus	<ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul>	40.00	Month
Company	<ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul>	Custom	Year

This app has yearly payment discounts available.

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Customer Questions

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Help Scout

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Standard

<ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul>

25.00

Month
Plus

<ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul>

40.00

Month
Company

<ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul>

Custom

Year

Salesflare

Get Salesflare

Growth

<ul> <li>Automate your CRM data input</li> <li>Track emails, links and website visits</li> <li>Get a LinkedIn sidebar, email sidebar & mobile app</li> <li>Send personalized email campaigns</li> </ul>

35.00

Month
Pro

<ul> <li>Send workflows of multiple emails</li> <li>Set user permissions</li> <li>Create custom dashboards</li> <li>500 email finding credits</li> </ul>

55.00

Month
Enterprise

<ul> <li>Custom training</li> <li>Data migration done for you</li> <li>Dedicated account manager</li> <li>Unlimited email finding credits</li> </ul>

Custom

Other

Reservio

Get Reservio

Free

<ul> <li>Billed per 6 months<li> <li>40 bookings<li> <li>100 clients<li> <li>Email booking notifications<li> </ul>

0.00

Other
Starter

<ul> <li>200 bookings<li> <li>Unlimited clients<li> <li>SMS booking notifications<li> <li>Print & export data<li> </ul>

10.00

Month
Standard

<ul> <li>500 bookings<li> <li>Send staff notifications<li> <li>Customize client notifications<li> <li>Manage punch cards, gift cards, & memberships<li> </ul>

20.00

Month
Pro

<ul> <li>Unlimited bookings<li> <li>Remove Reservio ads<li> <li>Remove Reservio branding from notifications<li> <li>Multi-level user access<li> </ul>

40.00

Month

CometChat

Get CometChat

Startup

<ul> <li>Price for 1K monthly active users (5% concurrency included)</li> <li>All core & key chat features</li> <li>Integrate using Chat Widgets, UI Kits & SDKs</li> <li>GDPR Compliance</li> </ul>

149.00

Month
Growth

<ul> <li>Email + SMS Notifications</li> <li>Stickers, Reactions, Message Translations</li> <li>Real-time document & whiteboard sharing</li> <li>Moderation Features</li> </ul>

399.00

Month
Scale

<ul> <li>Voice transcription</li> <li>Polls & smart replies</li> <li>Sentiment analysis & in-flight message moderation</li> <li>HIPAA Compliance</li> </ul>

749.00

Month
Enterprise

<ul> <li>Scale to millions of users</li> <li>99.9% SLA & Enterprise support with private Slack channel</li> <li>Shared, dedicated or on-premise deployment</li> <li>Global CDN</li> </ul>

Custom

Other

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