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Help Scout

customer service > Support & Helpdesk Software

No customer reviews yet.

Help Scout scales like any other help desk, but the customer experience feels personalized like email. Help Scout is ideal for companies of all sizes, and supports companies with 500+ users. Help Scout's clutter-free features keep teams of any size on the same page. With best in-class-reporting, integrated knowledge base, robust API and tons of integrations, and free iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.

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App Pricing Page

Standard	<ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul>	25.00	Month
Plus	<ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul>	40.00	Month
Company	<ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul>	Custom	Year

This app has yearly payment discounts available.

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Customer Questions

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Help Scout

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Standard

<ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul>

25.00

Month
Plus

<ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul>

40.00

Month
Company

<ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul>

Custom

Year

TalkJS

Get TalkJS

Basic

<ul> <li>Includes 10,000 MAU</li> <li>Unlimited conversations and messages</li> <li>Up to 30 participants in Group Chats</li> <li>Support Via chat during office hours</li> </ul>

279.00

Month
Growth

<ul> <li>Includes 25,000 MAU</li> <li>Up to 300 participants in Group Chats</li> <li>Support via Priority chat & email</li> <li>12 months message retention</li> </ul>

569.00

Month
Enterprise

<ul> <li>Custom MAU</li> <li>Custom group chats</li> <li>Support via Priority phone, chat & email</li> <li>Custom message retention</li> </ul>

Custom

Other

SwipedOn

Get SwipedOn

Starter

<ul> <li>The easiest way to modernize your front desk for visitors.</li> </ul>

59

Month
Business

<ul> <li>Enhance safety, security and compliance for everyone in your workplace.</li> </ul>

115

Month
Enterprise

<ul> <li>Streamline processes for a fully customized and more connected workplace.</li> </ul>

169

Month
QR Only

<ul> <li>Contactless sign in with a single QR code scan. Simple and secure, with no hardware required./li> </ul>

Custom

Other

Streak

Get Streak

Free

<ul> <li>Basic CRM 500</li> <li>Mail merge 50</li> <li>Email tracking</li> </ul>

0.00

Month
Solo

<ul> <li>Basic CRM 5000</li> <li>Mail merge 800</li> <li>Link tracking</li> </ul>

19.00

Month
Pro

<ul> <li>Advanced CRM</li> <li>Mail merge 1500</li> <li>Shared pipelines</li> </ul>

59.00

Month
Enterprise

<ul> <li>Custom permissions</li> <li>Data validation</li> <li>Priority support</li> </ul>

159.00

Month

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