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Help Scout

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Help Scout

Shared inbox, help center & live chat platform

Owned By

Help Scout

Other OS

iOS

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Android

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Mgmt Review
  • paid

Help Scout scales like any other help desk, but the customer experience feels personalized like email. Help Scout is ideal for companies of all sizes, and supports companies with 500+ users. Help Scout's clutter-free features keep teams of any size on the same page. With best in-class-reporting, integrated knowledge base, robust API and tons of integrations, and free iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.

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In-Depth Reviewer Comments

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App Pricing Page

Standard <ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul> 25.00 Month
Plus <ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul> 40.00 Month
Company <ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul> Custom Year
This app has yearly payment discounts available.

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Customer Questions

No one has asked any questions yet.
  • Standard
    <ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul>
    25.00
    Month
  • Plus
    <ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul>
    40.00
    Month
  • Company
    <ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul>
    Custom
    Year
Sweet Analytics
  • Starter
    <ul> <li>Integrations into your existing tools: Google Analytics, Google Ads, Bing, Facebook, email platform, etc.</li> <li>Sales revenue band up to $629255.00 / year</li> <li>Using only Magento, Shopify or Woocommerce</li> <li>Free 28 day trial</li> </ul>
    124.00
    Month
  • Pro Plan
    <ul> <li>Pricing for upto $2.5 m in sales revenue</li> <li>Integrations into your existing tools: Google Analytics, Google Ads, Bing, Facebook, email platform, etc.</li> <li>Sales revenue band from $629255.00 and up to $12.59m / year</li> <li>Using only Magento, Shopify or Woocommerce platforms</li> </ul>
    626.00
    Month
  • Custom
    <ul> <li>Integrations into your existing tools: Google Analytics, Google Ads, Bing, Facebook, email platform, etc.</li> <li>Any sales revenue band</li> <li>Using any e-commerce platform of your choice</li> <li>Unlimited marketing channels</li> </ul>
    Custom
    Month
Mopinion
  • Growth
    <ul> <li>Unlimited Feedback Forms </li> <li>Unlimited Feedback Responses </li> <li>Email Support</li> <li>Data Processing Agreement </li> </ul>
    289.00
    Month
  • Turbo
    <ul> <li>Website (PAGEVIEWS / MONTH): 8,000,000</li> <li>Email (EMAIL / MONTH): 1,000,000</li> <li>In-App (USERS / MONTH): 400,000</li> </ul>
    699.00
    Month
  • Enterprise
    <ul> <li>Dedicated Success Manager</li> <li>Regular Team Consultations </li> <li>Onboarding Sessions </li> <li>Service Level Agreement </li> </ul>
    Custom
    Other
Ontraport
  • Basic
    <ul> <li>1,000 Contacts</li> <li>Unlimited Emails</li> <li>1 Account User</li> <li>Account Setup</li> </ul>
    79.00
    Month
  • Plus
    <ul> <li>2,500 Contacts</li> <li>2 Account Users</li> <li>Ecommerce</li> </ul>
    147.00
    Month
  • Pro
    <ul> <li>10,000 Contacts</li> <li>3 Account Users</li> <li>Email Delivery Consulting</li> </ul>
    297.00
    Month
  • Enterprise
    <ul> <li>20,000 Contacts</li> <li>200,000/mo Emails</li> <li>5 Account Users</li> <li>VIP Support Option</li> </ul>
    497.00
    Month

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