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Help Scout

customer service > Support & Helpdesk Software

No customer reviews yet.

Help Scout scales like any other help desk, but the customer experience feels personalized like email. Help Scout is ideal for companies of all sizes, and supports companies with 500+ users. Help Scout's clutter-free features keep teams of any size on the same page. With best in-class-reporting, integrated knowledge base, robust API and tons of integrations, and free iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.

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App Pricing Page

Standard	<ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul>	25.00	Month
Plus	<ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul>	40.00	Month
Company	<ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul>	Custom	Year

This app has yearly payment discounts available.

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Customer Questions

No one has asked any questions yet.

Help Scout

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Standard

<ul> <li>2 Mailboxes, 1 Docs site</li> <li>Up to 25 users (price per user)</li> <li>In-app messaging</li> <li>Live chat</li> </ul>

25.00

Month
Plus

<ul> <li>5 Mailboxes, 2 Docs sites</li> <li>No user limit</li> <li>Custom fields</li> <li>Teams</li> </ul>

40.00

Month
Company

<ul> <li>Unlimited Mailboxes</li> <li>Concierge onboarding service</li> <li>Dedicated account manager</li> <li>Unlimited Docs sites</li> </ul>

Custom

Year

LiveAgent

Get LiveAgent

Free

<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>

0.00

Other
Ticket

<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>

15.00

Month
Ticket+Chat

<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>

29.00

Month
All-inclusive

<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>

49.00

Month

JobNimbus

Get JobNimbus

Early

<ul> <li>Add unlimited contacts</li> <li>Track workflow with boards</li> <li>Send invoices with 1 click</li> <li>Collect payments digitally</li> </ul>

Custom

Other
Growing

<ul> <li>Add unlimited jobs</li> <li>Offer financing to homeowners</li> <li>Run custom reports</li> <li>Automate 10 workflows</li> </ul>

Custom

Other
Established

<ul> <li>Track workflow with unlimited boards</li> <li>Automate unlimited workflows</li> <li>Sync multiple locations to Quickbooks</li> <li>Integrate unlimited software tools</li> </ul>

Custom

Other

Relish AI

Get Relish AI

Grow

<ul> <li>Unlimited FAQ chatbots</li> <li>Track Order</li> <li>Live Chat Integration with Shopify Inbox</li> <li>AI Sales campaigns</li> </ul>

29.00

Month
Pro

<ul> <li>Conversational Flows</li> <li>Conversational Search</li> <li>Back In Stock Campaign</li> <li>Gorgias and Klaviyo Integrations</li> </ul>

99.00

Month
Premium

<ul> <li>Advanced Order Management</li> <li>Advanced Help Centre</li> <li>Custom Nudge Campaigns</li> <li>Product Quiz</li> </ul>

299.00

Month
Enterprise

<ul> <li>Self Service Subscription Management</li> <li>Customised Cancel Subscription Retention</li> <li>Recharge Integration</li> <li>Custom Chat Flows</li> </ul>

599.00

Month

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