EngageBay

customer service > CRM Software

Customer Review
7
9
9
8.3

EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. EngageBay brings you powerful sales enablement tools to train your sales force training tools and it automatically records all your communications with clients, via phone and/or email. - all from one easy to use platform.

In-Depth Reviewer Comments

Thomas R.

Value for money CRM

Performance wise it's worth it to use it for processing customer queries quickly, and we've actually been able to boost our speed.

How did your team benefit the most?:

Great improvement in our customer support operations with this tool we have made customer service much more efficient.

One Major Feature That You Benefited From:

Most of the features are significant to mention one it'll live chat software it does simplify talking to new potential users.

How difficult is it to get started?:

Its own support for it's users is very helpful that makes it convenient to learn to use it.

One thing or feature you would improve:

CSV file export is time taking and often fails

Size of your organization:

50-90

Position or Role:

CMO

Why You Signed Up:

For building strong customer support

Victor G.

It truly is all in one CRM

It is a complete solution for capturing, nurturing and converting leads into customers all this can be done via multiple channels like email, cold sales, etc.

How did your team benefit the most?:

Time and money are both saved because now we have most of the necessary features all in one tool and its relatively affordable so it is worth it.

One Major Feature That You Benefited From:

We leveraged its marketing automation capabilities to automate email campaigns and capture site visitors using lead magnets and the results have shown positive growth.

How difficult is it to get started?:

Won't say difficult but will say there's definitely some learning curve to it but it also has detailed guides on each of its features.

One thing or feature you would improve:

CSV file export is time taking and often fails.

Size of your organization:

10-30

Position or Role:

Technology Manager

Why You Signed Up:

We use this tool for automating marketing

App Pricing Page

Free	<ul> <li>500 Contacts</li> <li>Email Marketing</li> <li>Autoresponders</li> <li>Email Broadcast</li> </ul>	0.00	Month
Basic	<ul> <li>1,000 Contacts</li> <li>Email Templates</li> <li>Web Pop-ups</li> <li>Landing Page Builder</li> </ul>	14.99	Month
Growth	<ul> <li>10,000 Contacts</li> <li>Marketing Automation</li> <li>Push Notifications</li> <li>Site Messages</li> </ul>	49.99	Month
Pro	<ul> <li>Unlimited Contacts</li> <li>Marketing Automation</li> <li>Web Analytics</li> <li>Proposal Analytics</li> </ul>	99.99	Month

This app has yearly payment discounts available.

Get EngageBay

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Independent Reviewer Comments

People love this app no idea why

Moriah Gray

I don't get it, everyone raves about this software but I don't see why. Less features and worse UI than most others. Hubspot is soooo much better as a CRM. This is really an email marketing tool dressed as a CRM.

Pros:

Good for cold-emailing

Cons:

CRM is blah

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EngageBay

Get EngageBay

Free

<ul> <li>500 Contacts</li> <li>Email Marketing</li> <li>Autoresponders</li> <li>Email Broadcast</li> </ul>

0.00

Month
Basic

<ul> <li>1,000 Contacts</li> <li>Email Templates</li> <li>Web Pop-ups</li> <li>Landing Page Builder</li> </ul>

14.99

Month
Growth

<ul> <li>10,000 Contacts</li> <li>Marketing Automation</li> <li>Push Notifications</li> <li>Site Messages</li> </ul>

49.99

Month
Pro

<ul> <li>Unlimited Contacts</li> <li>Marketing Automation</li> <li>Web Analytics</li> <li>Proposal Analytics</li> </ul>

99.99

Month

SwipedOn

Get SwipedOn

Starter

<ul> <li>The easiest way to modernize your front desk for visitors.</li> </ul>

59

Month
Business

<ul> <li>Enhance safety, security and compliance for everyone in your workplace.</li> </ul>

115

Month
Enterprise

<ul> <li>Streamline processes for a fully customized and more connected workplace.</li> </ul>

169

Month
QR Only

<ul> <li>Contactless sign in with a single QR code scan. Simple and secure, with no hardware required./li> </ul>

Custom

Other

SatisMeter

Get SatisMeter

STARTUP

<ul> <li>300 Responses</li> <li>~3,000 Active users</li> </ul>

49.00

Month
GROWTH

<ul> <li>1,000 Responses</li> <li>~10,000 Active users</li> </ul>

99.00

Month
BUSINESS

<ul> <li>10,000 Responses</li> <li>~1,00,000 Active users</li> </ul>

299.00

Month
ENTERPRISE

<ul> <li>For more than 100,000 active users</li> </ul>

Custom

Other

Stamped

Get Stamped

Free

<ul> <li>Up to 50 orders monthly</li> <li>In-email and SMS Review Requests</li> <li>Customize your review fields</li> <li>Easily share reviews on social</li> </ul>

Month
Basic

<ul> <li>Up to 200 orders monthly</li> <li>Receive a One Time Offer of $19 Free SMS credits</li> <li>Photo Reviews</li> <li>Includes all features of Free plan</li> </ul>

23

Month
Premium

<ul> <li>Up to 500 orders monthly</li> <li>Receive a One Time Offer of $39 Free SMS credits</li> <li>Create optimized ad banners with both pre-designed and custom templates</li> <li>Includes all features of Basic plan</li> </ul>

59

Month
Business

<ul> <li>Up to 1,500 orders monthly</li> <li>Request email, SMS and Facebook Messenger reviews</li> <li>Receive a One Time Offer of $99 Free SMS credits</li> <li>Includes all features of Premium plan</li> </ul>

149

Month
Professional

<ul> <li>Up to 3,500 orders monthly</li> <li>Receive a One Time Free credit of $150 SMS</li> <li>Leverage NPS in Google with Google Seller Rating</li> <li>Includes all features of Business plan</li> </ul>

299

Month
Enterprise

<ul> <li>Starting at 3,500 orders</li> <li>API Access</li> <li>Dedicated Onboarding and Customer Success Manager</li> <li>Ongoing Customization Support</li> </ul>

Custom

Other

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