Kapture CRM

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Kapture CRM

Business automation platform for Customer service & sales

Owned By
Adjetter Media Network Private Limited
Other OS

Windows

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iOS

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Android

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Mgmt Review
  • paid

Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

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In-Depth Reviewer Comments

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App Pricing Page

Essential <ul> <li>Omnichannel Ticketing</li> <li>Auto-assign Tickets</li> <li>SLA Management</li> <li>Data Import</li> </ul> 32.16 Month
Professional <ul> <li>Custom API</li> <li>Ecommerce Integrations</li> <li>Reports & Analytics</li> <li>Social Media Integrations</li> </ul> 51.47 Month
Enterprise <ul> <li>Custom Reporting</li> <li>Sandbox</li> <li>IP Whitelisting</li> <li>Dashboards</li> </ul> 96.52 Month
This app has yearly payment discounts available.

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Independent Reviewer Comments

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Customer Questions

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  • Essential
    <ul> <li>Omnichannel Ticketing</li> <li>Auto-assign Tickets</li> <li>SLA Management</li> <li>Data Import</li> </ul>
    32.16
    Month
  • Professional
    <ul> <li>Custom API</li> <li>Ecommerce Integrations</li> <li>Reports & Analytics</li> <li>Social Media Integrations</li> </ul>
    51.47
    Month
  • Enterprise
    <ul> <li>Custom Reporting</li> <li>Sandbox</li> <li>IP Whitelisting</li> <li>Dashboards</li> </ul>
    96.52
    Month
Ontraport
  • Basic
    <ul> <li>1,000 Contacts</li> <li>Unlimited Emails</li> <li>1 Account User</li> <li>Account Setup</li> </ul>
    79.00
    Month
  • Plus
    <ul> <li>2,500 Contacts</li> <li>2 Account Users</li> <li>Ecommerce</li> </ul>
    147.00
    Month
  • Pro
    <ul> <li>10,000 Contacts</li> <li>3 Account Users</li> <li>Email Delivery Consulting</li> </ul>
    297.00
    Month
  • Enterprise
    <ul> <li>20,000 Contacts</li> <li>200,000/mo Emails</li> <li>5 Account Users</li> <li>VIP Support Option</li> </ul>
    497.00
    Month
Bookafy
  • Free
    <ul> <li>Mini-Website<li> <li>Booking Page<li> <li>Enhanced Booking Logic<li> <li>Unlimited Appointments<li> </ul>
    0.00
    Other
  • Pro
    <ul> <li>Two-way calendar sync<li> <li>SMS Text reminders<li> <li>Payments<li> <li>Skill-based routing<li> </ul>
    9.00
    Month
  • Pro+
    <ul> <li>Advanced booking software/CRM integration<li> <li>Enhanced booking logic<li> <li>Multiple reminders<li> <li>Own appointment review links<li> </ul>
    13.00
    Month
  • Enterprise
    <ul> <li>Enterprise SSO<li> <li>Custom Integrations<li> <li>Whitelabel Branding<li> <li>Use Your Domain<li> </ul>
    Custom
    Other
Spiral
  • Observer
    <ul> <li>Sight AI™ Dashboard Users: 1 User</li> <li>Up to 2 Feedback Channels</li> <li>Top 5 Insights Detected</li> <li>Public customer feedback scan</li> </ul>
    Free
    Month
  • Bug Hunter
    <ul> <li>Sight AI™ Dashboard Users: Upto 10 users</li> <li>Up to 4 Feedback Channels</li> <li>All detected insights</li> <li>Real-Time Tracking</li> </ul>
    Custom
    Month
  • Issue Vulture
    <ul> <li>Sight AI™ Dashboard Users: Unlimited</li> <li>Unlimited Feedback Channels</li> <li>Private customer feedback scan</li> <li>Tech support</li> </ul>
    Custom
    Month

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