Canny.io

customer service > Customer Engagement Software > Customer Service Software

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Canny - A Customer feedback management tool helps teams to collect and manage feedback from their customers. Some of the features on the platform are board privaracy, identify users, vote on behalf, customisations, markdown, pinned comments and internal comments. It also provides user segmentation, tags and categories, segment voters and sort by MRR impact. It also aids in prioritization, roadmapping, date estimates and status updates.

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App Pricing Page

Free	<ul> <li>Core Features: Status updates, user profiles, single sign-on, admin reports</li> <li>Admin roles</li> <li>API & Webhooks</li> <li>Compliance: CCPA, GDPR</li> </ul>	0.00	Month
Growth	<ul> <li>Private boards</li> <li>User segmentation</li> <li>Integrations: Intercom, GitHub, Slack, Discord, Microsoft Teams</li> <li>Compliance: SOC 2 report</li> </ul>	400.00	Month
Business	<ul> <li>Remove branding</li> <li>Email whitelabeling</li> <li>Integrations: HubSpot, Salesforce, Okta, Azure Active Directory, OneLogin</li> <li>Compliance: Pay by invoice, Security review</li> <ul>	Custom	Other

This app has yearly payment discounts available.

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Canny.io

Get Canny.io

Free

<ul> <li>Core Features: Status updates, user profiles, single sign-on, admin reports</li> <li>Admin roles</li> <li>API & Webhooks</li> <li>Compliance: CCPA, GDPR</li> </ul>

0.00

Month
Growth

<ul> <li>Private boards</li> <li>User segmentation</li> <li>Integrations: Intercom, GitHub, Slack, Discord, Microsoft Teams</li> <li>Compliance: SOC 2 report</li> </ul>

400.00

Month
Business

<ul> <li>Remove branding</li> <li>Email whitelabeling</li> <li>Integrations: HubSpot, Salesforce, Okta, Azure Active Directory, OneLogin</li> <li>Compliance: Pay by invoice, Security review</li> <ul>

Custom

Other

Relish AI

Get Relish AI

Grow

<ul> <li>Unlimited FAQ chatbots</li> <li>Track Order</li> <li>Live Chat Integration with Shopify Inbox</li> <li>AI Sales campaigns</li> </ul>

29.00

Month
Pro

<ul> <li>Conversational Flows</li> <li>Conversational Search</li> <li>Back In Stock Campaign</li> <li>Gorgias and Klaviyo Integrations</li> </ul>

99.00

Month
Premium

<ul> <li>Advanced Order Management</li> <li>Advanced Help Centre</li> <li>Custom Nudge Campaigns</li> <li>Product Quiz</li> </ul>

299.00

Month
Enterprise

<ul> <li>Self Service Subscription Management</li> <li>Customised Cancel Subscription Retention</li> <li>Recharge Integration</li> <li>Custom Chat Flows</li> </ul>

599.00

Month

Intercom

Get Intercom

Support

<ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul>

Custom

Other
Engage

<ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul>

Custom

Other
Convert

<ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul>

Custom

Other

MessageBird

Get MessageBird

Free

<ul> <li>2 named Inbox seats</li> <li>Up to 1,000 monthly Flow Invocations</li> <li>Access to all channels (Premium channels fees apply)</li> <li>Coach support</li> </ul>

0.00

Other
Custom

<ul> <li>Custom Inbox seats</li> <li>Unlimited Live Chat conversations</li> <li>Custom monthly Flow Invocations</li> <li>Priority support options</li> </ul>

Custom

Other

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