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Canny.io

customer service > Customer Engagement Software > Customer Service Software

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Canny - A Customer feedback management tool helps teams to collect and manage feedback from their customers. Some of the features on the platform are board privaracy, identify users, vote on behalf, customisations, markdown, pinned comments and internal comments. It also provides user segmentation, tags and categories, segment voters and sort by MRR impact. It also aids in prioritization, roadmapping, date estimates and status updates.

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App Pricing Page

Free	<ul> <li>Core Features: Status updates, user profiles, single sign-on, admin reports</li> <li>Admin roles</li> <li>API & Webhooks</li> <li>Compliance: CCPA, GDPR</li> </ul>	0.00	Month
Growth	<ul> <li>Private boards</li> <li>User segmentation</li> <li>Integrations: Intercom, GitHub, Slack, Discord, Microsoft Teams</li> <li>Compliance: SOC 2 report</li> </ul>	400.00	Month
Business	<ul> <li>Remove branding</li> <li>Email whitelabeling</li> <li>Integrations: HubSpot, Salesforce, Okta, Azure Active Directory, OneLogin</li> <li>Compliance: Pay by invoice, Security review</li> <ul>	Custom	Other

This app has yearly payment discounts available.

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Canny.io

Get Canny.io

Free

<ul> <li>Core Features: Status updates, user profiles, single sign-on, admin reports</li> <li>Admin roles</li> <li>API & Webhooks</li> <li>Compliance: CCPA, GDPR</li> </ul>

0.00

Month
Growth

<ul> <li>Private boards</li> <li>User segmentation</li> <li>Integrations: Intercom, GitHub, Slack, Discord, Microsoft Teams</li> <li>Compliance: SOC 2 report</li> </ul>

400.00

Month
Business

<ul> <li>Remove branding</li> <li>Email whitelabeling</li> <li>Integrations: HubSpot, Salesforce, Okta, Azure Active Directory, OneLogin</li> <li>Compliance: Pay by invoice, Security review</li> <ul>

Custom

Other

Cumul.io

Get Cumul.io

Basic

<ul> <li>Monthly Active Viewers - 100</li> <li>Monthly Active Designers - 1</li> <li>Acceleration Storage - 10GB</li> <li>Full Platform Integration</li> </ul>

1195.00

Month
Professional

<ul> <li>Monthly Active Viewers - 500</li> <li>Monthly Active Designers - 5</li> <li>Acceleration Storage - 500GB</li> <li>Custom Logo Viewer Portal</li> </ul>

2325.00

Month
Elite

<ul> <li>Monthly Active Viewers - 1000</li> <li>Monthly Active Designers - 30</li> <li>Acceleration Storage - 1TB</li> <li>Embedded Dashboard Editor</li> </ul>

3245.00

Month
Enterprise

<ul> <li>Tailor-Made Packages</li> <li>Virtual Private Cloud</li> <li>Professional Services</li> <li>Enterprise Support</li> </ul>

Custom

Other

Freshsales

Get Freshsales

Free

<ul> <li>Pricing per user</li> <li>Contact & Account Management</li> <li>Contact Lifecycle Stages</li> <li>Built-in Chat, Email, & Phone</li> </ul>

0.00

Month
Growth

<ul> <li>Visual Sales Pipeline</li> <li>AI-powered Predictive Contact Scoring</li> <li>Sales Sequences</li> <li>Up to 2,000 Bot Sessions/Month</li> </ul>

18.00

Month
Pro

<ul> <li>Multiple Sales Pipelines</li> <li>Time-based Workflows</li> <li>AI-powered Deal Insights & Next Best Action</li> <li>Up to 3,000 Bot Sessions/Month</li> </ul>

47.00

Month
Enterprise

<ul> <li>Custom Modules</li> <li>AI-based Forecasting Insights</li> <li>Audit Logs</li> <li>Up to 5,000 Bot Sessions/Month</li> </ul>

83.00

Month

Intercom

Get Intercom

Support

<ul> <li>Human support: Live chat for support, Team inboxes</li> <li>Self-serve support: Help articles, Conversational bots</li> <li>Proactive support: Targeted messaging, Product Tours</li> </ul>

Custom

Other
Engage

<ul> <li>Engagement and adoption: Outbound email and in-product messaging, Push messages & notifications</li> <li>Optimize performance: A/B testing & control groups, Message versioning</li> <li>Personalize targeting: Custom events and customer segments, Salesforce & Marketo integrations</li> </ul>

Custom

Other
Convert

<ul> <li>Website conversion: Conversational chatbots, Live chat for sales</li> <li>Manage leads: Multiple team inboxes, Automatic meeting booking</li> <li>Prospect data: Salesforce & Marketo integrations, Reverse IP lookup and data enrichment</li> </ul>

Custom

Other

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