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Freshservice

IT and Security > IT Discovery and Asset Management Software > IT Service Management (ITSM) Software

No customer reviews yet.

Freshservice is an IT service management platform. Some of their features include IT service desk, ITSM, ITOM, IT project management, IT asset management, automation, incident management, SLA management, knowledge management, unified service catalog, AI-powered service management, major incident management, problem management, change management and reporting. For teams, they provide marketing, finance, and HR services.

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App Pricing Page

Starter	<ul> <li>Pricing Per Agent</li> <li>Incident Management </li> <li>Knowledge Base </li> <li>Self Service Portal </li> </ul>	29.00	Month
Growth	<ul> <li>Service Catalog </li> <li>Asset Management - Includes 100 managed assets </li> <li>Purchase Order Management </li> <li>Employee Onboarding</li> </ul>	59.00	Month
Pro	<ul> <li>Problem Management </li> <li>Change Management </li> <li>Release Management </li> <li>Project Management</li> </ul>	109.00	Month
Enterprise	<ul> <li>Freddy Agent Assist BETA</li> <li> Sandbox </li> <li> Audit Logs </li> <li> 20,000 Orchestration transactions/mo/account</li> </ul>	129.00	Month

This app has yearly payment discounts available.

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Customer Questions

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Freshservice

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Starter

<ul> <li>Pricing Per Agent</li> <li>Incident Management </li> <li>Knowledge Base </li> <li>Self Service Portal </li> </ul>

29.00

Month
Growth

<ul> <li>Service Catalog </li> <li>Asset Management - Includes 100 managed assets </li> <li>Purchase Order Management </li> <li>Employee Onboarding</li> </ul>

59.00

Month
Pro

<ul> <li>Problem Management </li> <li>Change Management </li> <li>Release Management </li> <li>Project Management</li> </ul>

109.00

Month
Enterprise

<ul> <li>Freddy Agent Assist BETA</li> <li> Sandbox </li> <li> Audit Logs </li> <li> 20,000 Orchestration transactions/mo/account</li> </ul>

129.00

Month

Appian

Get Appian

Free

<ul> <li>Dive in and start building apps.</li> <li>Users - 15</li> <li>Support - Appian online community</li> <li>Get full access to the Appian platform with a guided learning experience.</li> </ul>

0.00

Month
Application

<ul> <li>For a department or specific use case.</li> <li>Pricing per user with minimum 100 users, no maximum</li> <li>Multiple user types available.</li> <li>Support -Standard (12x5), Advanced (24x7), Enterprise(all-encompassing)</li> </ul>

75.00

Month
Platform

<ul> <li>For enterprise-wide deployments.</li> <li>Best for automating end-to-end processes across a company</li> <li>Best for deploying many apps to many users</li> </ul>

Custom

Other
Unlimited

<ul> <li>For unlimited development.</li> <li>Unlimited users</li> <li>Best for building unlimited apps or replatforming onto Appian</li> <li>Get the lowest TCO with unlimited apps and users with a predictable investment</li> </ul>

Custom

Other

Tanium

Get Tanium

Enterprise

<ul> <li>Asset Discovery & Inventory: Track down every IT asset you own instantaneously</li> <li>Client Management: Automate operations from discovery to management</li> <li>Risk & Compliance Management: Find and fix vulnerabilities at scale in seconds</li> <li>Sensitive Data Monitoring: Index and monitor sensitive data globally in seconds</li> </ul>

Custom

Other

Betty Blocks

Get Betty Blocks

Free Trail

<ul> <li>Start building without limitations</li> <li>Full platform access with all features</li> <li>Easily make applications from templates</li> <li>Step-by-step building tours</li> </ul>

Custom

Other
Standard

<ul> <li>Unlimited applications</li> <li>100 included internal users</li> <li>Unlimited internal users possible</li> <li>100 included external users</li> </ul>

Custom

Other
Enterprise

<ul> <li>On-premise and private cloud optional</li> <li>100GB storage</li> <li>Service Level Agreement Tier</li> <li>24/7 support windows</li> </ul>

Custom

Other

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