Freshservice

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Freshservice

IT Service Management Platform

Owned By

Freshworks Inc.

Other OS

Android

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iOS

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Mgmt Review
  • paid

Freshservice is an IT service management platform. Some of their features include IT service desk, ITSM, ITOM, IT project management, IT asset management, automation, incident management, SLA management, knowledge management, unified service catalog, AI-powered service management, major incident management, problem management, change management and reporting. For teams, they provide marketing, finance, and HR services.

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In-Depth Reviewer Comments

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App Pricing Page

Starter <ul> <li>Pricing Per Agent</li> <li>Incident Management </li> <li>Knowledge Base </li> <li>Self Service Portal </li> </ul> 29.00 Month
Growth <ul> <li>Service Catalog </li> <li>Asset Management - Includes 100 managed assets </li> <li>Purchase Order Management </li> <li>Employee Onboarding</li> </ul> 59.00 Month
Pro <ul> <li>Problem Management </li> <li>Change Management </li> <li>Release Management </li> <li>Project Management</li> </ul> 109.00 Month
Enterprise <ul> <li>Freddy Agent Assist BETA</li> <li> Sandbox </li> <li> Audit Logs </li> <li> 20,000 Orchestration transactions/mo/account</li> </ul> 129.00 Month
This app has yearly payment discounts available.

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Customer Questions

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  • Starter
    <ul> <li>Pricing Per Agent</li> <li>Incident Management </li> <li>Knowledge Base </li> <li>Self Service Portal </li> </ul>
    29.00
    Month
  • Growth
    <ul> <li>Service Catalog </li> <li>Asset Management - Includes 100 managed assets </li> <li>Purchase Order Management </li> <li>Employee Onboarding</li> </ul>
    59.00
    Month
  • Pro
    <ul> <li>Problem Management </li> <li>Change Management </li> <li>Release Management </li> <li>Project Management</li> </ul>
    109.00
    Month
  • Enterprise
    <ul> <li>Freddy Agent Assist BETA</li> <li> Sandbox </li> <li> Audit Logs </li> <li> 20,000 Orchestration transactions/mo/account</li> </ul>
    129.00
    Month
AppSpotr
  • Apprentice
    <ul> <li>1 Android publishing license</li> <li>1 iOS publishing license</li> <li>1 PWA publishing license</li> <li>10 app projects</li> </ul>
    59.00
    Month
  • App and Coming
    <ul> <li>3 Android publishing licenses</li> <li>3 iOS publishing licenses</li> <li>3 PWA publishing licenses</li> <li>100 app projects</li> </ul>
    119.00
    Month
  • App for all
    <ul> <li>10 Android publishing licenses</li> <li>10 iOS publishing licenses</li> <li>10 PWA publishing licenses</li> <li>9999 app projects</li> </ul>
    214.00
    Month
X-Cart
  • Platform
    <ul> <li>Highly Customizable eCommerce Platform</li> <li>Handle anywhere from 1 to a Million SKUs</li> <li>Customizable Themes and prebuilt templates</li> <li>Flexible Payment Processors</li> </ul>
    199
    Month
  • Auto
    <ul> <li>Ability for customer to use Year, Make, Model search filter</li> <li>Automotive Theme</li> <li>Garage Feature</li> <li>Includes all features of Platform plan</li> </ul>
    299
    Month
  • Marketplace
    <ul> <li>Host your own multi-seller marketplace</li> <li>Have as many vendors as you desire</li> <li>Each Vendor has their own catalog and manages their own orders</li> <li>Ship from a single warehouse or from vendors’ separate warehouses</li> </ul>
    399
    Month
CSS Hero
  • STARTER
    <ul> <li>One year product updates</li> <li>Install on one site</li> <li>One year basic support</li> <li>Annual Subscription</li> </ul>
    14.00
    Year
  • PERSONAL
    <ul> <li>Install on up to 5 sites</li> <li>Annual Subscription</li> </ul>
    39.00
    Year
  • PRO
    <ul> <li>Install on up to 999 sites</li> <li>WP Multisite supported</li> <li>Annual Subscription</li> </ul>
    59.00
    Year
  • LIFETIME PRO
    <ul> <li>Lifetime product updates</li> <li>Install on up to 999 sites</li> <li>Priority Product Support</li> </ul>
    199.00
    Other

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