Freshservice

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Freshservice

IT Service Management Platform

Owned By

Freshworks Inc.

Other OS

Android

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iOS

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Mgmt Review
  • paid

Freshservice is an IT service management platform. Some of their features include IT service desk, ITSM, ITOM, IT project management, IT asset management, automation, incident management, SLA management, knowledge management, unified service catalog, AI-powered service management, major incident management, problem management, change management and reporting. For teams, they provide marketing, finance, and HR services.

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In-Depth Reviewer Comments

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App Pricing Page

Starter <ul> <li>Pricing Per Agent</li> <li>Incident Management </li> <li>Knowledge Base </li> <li>Self Service Portal </li> </ul> 29.00 Month
Growth <ul> <li>Service Catalog </li> <li>Asset Management - Includes 100 managed assets </li> <li>Purchase Order Management </li> <li>Employee Onboarding</li> </ul> 59.00 Month
Pro <ul> <li>Problem Management </li> <li>Change Management </li> <li>Release Management </li> <li>Project Management</li> </ul> 109.00 Month
Enterprise <ul> <li>Freddy Agent Assist BETA</li> <li> Sandbox </li> <li> Audit Logs </li> <li> 20,000 Orchestration transactions/mo/account</li> </ul> 129.00 Month
This app has yearly payment discounts available.

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Independent Reviewer Comments

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Customer Questions

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  • Starter
    <ul> <li>Pricing Per Agent</li> <li>Incident Management </li> <li>Knowledge Base </li> <li>Self Service Portal </li> </ul>
    29.00
    Month
  • Growth
    <ul> <li>Service Catalog </li> <li>Asset Management - Includes 100 managed assets </li> <li>Purchase Order Management </li> <li>Employee Onboarding</li> </ul>
    59.00
    Month
  • Pro
    <ul> <li>Problem Management </li> <li>Change Management </li> <li>Release Management </li> <li>Project Management</li> </ul>
    109.00
    Month
  • Enterprise
    <ul> <li>Freddy Agent Assist BETA</li> <li> Sandbox </li> <li> Audit Logs </li> <li> 20,000 Orchestration transactions/mo/account</li> </ul>
    129.00
    Month
Dukaan
  • Entrepreneur
    <ul> <li>Payment gateway integration</li> <li>Marketing tools</li> <li>Free SSL certificate</li> <li>Unlimited products</li> </ul>
    14.99
    Month
  • Agency
    <ul> <li>10 online stores</li> <li>Get store AAB file (Play store)</li> <li>10 staff accounts per store</li> </ul>
    49.99
    Month
  • Enterprise
    <ul> <li>Tailor-made themes</li> <li>Custom CRM integrations</li> <li>All other needs large enterprise might have</li> </ul>
    Custom
    Other
Recorded Future
  • Enterprise
    <ul> <li>A single intelligence platform for the enterprise</li> <li>Built for action</li> <li>Real-time context</li> </ul>
    Custom
    Other
PressPad
  • Basic Plan
    <ul> <li>New post notifications</li> <li>Metered paywall</li> <li>Offline reading</li> <li>New posts/day: 50</li> </ul>
    Custom
    Other
  • Pro Plan
    <ul> <li>Push notifications</li> <li>Full analytics</li> <li>Customized design</li> <li>New posts/day: 100</li> </ul>
    Custom
    Other

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