Social media plays a big part in a company's marketing strategy. You need to post frequently, but not too often. Also, you need to respond promptly and not miss a comment or conversation. In addition, you must post to several platforms, or else you will miss out on potential customers.
The burden of executing a social media marketing strategy can be overwhelming for one person or even a team of people. So why not let a social media customer service platform help you? NapoleonCat and SocialOomph are apps that help you post to more than one platform and sort comments and conversations, all while helping your team be more effective.
It's easy to get lost in social media, but you don't have to with the help of NapoleonCat and SocialOomph.
NapoleonCat has several features that will keep your team organized and effective.
The Social Inbox tracks and sorts messages, reviews, and comments into one dashboard. You can program the app to send automated responses, so your customers know you have seen their questions or comments and will get back to them. The Social Inbox will also filter messages and comments into different categories so you can assign them to team members to address. It even helps you know what messages are spam and trolls.
NapoleonCat also has analytical and reporting tools to ensure your social media strategy hits the mark.
SocialOomph helps you create one post that you will send to multiple platforms.
For example, SocialOomph can post to blogs and leading platforms. In addition, the app allows you to schedule exactly when you want a post to go live. You can also put posts in a queue that will automatically go live as planned without you needing to push the "Post" button.
In addition, you can set a timer on the post. Self-destructing posts will delete themselves after a certain period, so potential customers or followers are not confused by old information.
