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LiveAgent

customer service > Customer Success Software > Customer Chat Software > Customer Service Software > Support & Helpdesk Software > Gamification Software

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LiveAgent is a cloud-based Help Desk solution for excellent customer support. LiveAgent enables you to streamline all your communication channels into one universal inbox, which your customer support team can access. The company states users can increase productivity by taking advantage of its customer segmentation, automation, built-in CRM, powerful analytics package, and gamification features.

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App Pricing Page

Free	<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>	0.00	Other
Ticket	<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>	15.00	Month
Ticket+Chat	<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>	29.00	Month
All-inclusive	<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>	49.00	Month

This app has yearly payment discounts available.

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Customer Questions

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LiveAgent

Get LiveAgent

Free

<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>

0.00

Other
Ticket

<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>

15.00

Month
Ticket+Chat

<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>

29.00

Month
All-inclusive

<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>

49.00

Month

UserTesting

Get UserTesting

Essentials

<ul> <li>Test builder and template gallery</li> <li>Demographic filters and screener questions</li> <li>Dashboard and metrics</li> </ul>

Custom

Month
Advanced

<ul> <li>Test plan and audience management</li> <li>Live conversation</li> <li>Interactive path flows and click maps</li> </ul>

Custom

Month
Ultimate

<ul> <li>Card sorting and tree testing</li> <li>Onboard and manage custom audiences</li> <li>Secure prototype testing</li> </ul>

Custom

Month

Sinch

Get Sinch

Enterprise

<ul> <li>Reach any mobile phone on the planet with our powerful messaging APIs</li> <li>Meet customers on their favorite channels</li> <li>Secure your brand experience with our Verification APIs</li> <li>Build a future-proof messaging setup</li> </ul>

Custom

Other

Freshsales

Get Freshsales

Free

<ul> <li>Pricing per user</li> <li>Contact & Account Management</li> <li>Contact Lifecycle Stages</li> <li>Built-in Chat, Email, & Phone</li> </ul>

0.00

Month
Growth

<ul> <li>Visual Sales Pipeline</li> <li>AI-powered Predictive Contact Scoring</li> <li>Sales Sequences</li> <li>Up to 2,000 Bot Sessions/Month</li> </ul>

18.00

Month
Pro

<ul> <li>Multiple Sales Pipelines</li> <li>Time-based Workflows</li> <li>AI-powered Deal Insights & Next Best Action</li> <li>Up to 3,000 Bot Sessions/Month</li> </ul>

47.00

Month
Enterprise

<ul> <li>Custom Modules</li> <li>AI-based Forecasting Insights</li> <li>Audit Logs</li> <li>Up to 5,000 Bot Sessions/Month</li> </ul>

83.00

Month

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