LiveAgent

customer service > Customer Success Software > Customer Chat Software > Customer Service Software > Support & Helpdesk Software > Gamification Software

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LiveAgent is a cloud-based Help Desk solution for excellent customer support. LiveAgent enables you to streamline all your communication channels into one universal inbox, which your customer support team can access. The company states users can increase productivity by taking advantage of its customer segmentation, automation, built-in CRM, powerful analytics package, and gamification features.

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App Pricing Page

Free	<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>	0.00	Other
Ticket	<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>	15.00	Month
Ticket+Chat	<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>	29.00	Month
All-inclusive	<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>	49.00	Month

This app has yearly payment discounts available.

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LiveAgent

Get LiveAgent

Free

<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>

0.00

Other
Ticket

<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>

15.00

Month
Ticket+Chat

<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>

29.00

Month
All-inclusive

<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>

49.00

Month

Delighted

Get Delighted

Free

<ul> <li>Use 1 delivery platform -Email, Web, Link, SDK</li> <li>1 Project - Use 1 survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 1,000</li> <li>Invite 3 team members</li> </ul>

0.00

Other
Premium

<ul> <li>Use all delivery platforms - Email, Web, Link, SDK, 3 Kiosks</li> <li>5 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 10,000</li> <li>Price per month billed yearly</li> </ul>

224.00

Month
Premium Plus

<ul> <li>7 Projects - Use any survey template: NPS, CSAT, CES, 5-star, Thumbs, Smileys, eNPS, PMF</li> <li>Monthly survey send limit of 20,000</li> <li>Invite 20 team members</li> <li>Role-based user access</li> </ul>

449.00

Month

Freshchat

Get Freshchat

Free

<ul> <li>Up to 100 agents</li> <li>100 Campaign Contacts</li> <li>Chatbots</li> <li>Chatbot Analytics</li> </ul>

0.00

Month
Growth

<ul> <li>Price per agent per month</li> <li>500 Campaign Contacts </li> <li>Assignment Rules </li> <li>Priority Inbox</li> </ul>

18.00

Month
Pro

<ul> <li>Auto-resolve</li> <li>IntelliAssign</li> <li>Business Hours (by Groups)</li> <li>Live Translate</li> </ul>

47.00

Month
Enterprise

<ul> <li>Allowed IPs</li> <li>Allowed Domains</li> <li>User Authentication(JWT)</li> <li>400K MUV/agent</li> </ul>

83.00

Month

Veeva CRM

Get Veeva CRM

Enterprise

<ul> <li>Lightning Business Apps</li> <li>Approved Notes</li> <li>MyInsights</li> <li>Key Account Management</li> </ul>

Custom

Other

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