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LiveAgent

customer service > Customer Success Software > Customer Chat Software > Customer Service Software > Support & Helpdesk Software > Gamification Software

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LiveAgent is a cloud-based Help Desk solution for excellent customer support. LiveAgent enables you to streamline all your communication channels into one universal inbox, which your customer support team can access. The company states users can increase productivity by taking advantage of its customer segmentation, automation, built-in CRM, powerful analytics package, and gamification features.

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App Pricing Page

Free	<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>	0.00	Other
Ticket	<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>	15.00	Month
Ticket+Chat	<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>	29.00	Month
All-inclusive	<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>	49.00	Month

This app has yearly payment discounts available.

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Customer Questions

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LiveAgent

Get LiveAgent

Free

<ul> <li>7 days ticket history</li> <li>1 chat button</li> <li>1 phone number</li> <li>1 email address</li> </ul>

0.00

Other
Ticket

<ul> <li>Unlimited ticket history</li> <li>Unlimited email addresses</li> <li>Advanced reporting</li> <li>Customer portal + forum</li> </ul>

15.00

Month
Ticket+Chat

<ul> <li>Unlimited chat buttons</li> <li>Feedback management</li> <li>Real time visitors monitor</li> <li>Proactive chat invitations</li> </ul>

29.00

Month
All-inclusive

<ul> <li>Call center support</li> <li>Call routing and transfers</li> <li>Hardware IP phone</li> <li>Unlimited call recordings</li> </ul>

49.00

Month

Map My Customers

Get Map My Customers

Personal

<ul> <li>All standard features of Map My Customers, including routing, activity tracking and reports</li> <li>Support agents available during business hours via chat and email</li> <li>One-way CRM Integration available to import customer data from one of our supported CRMs</li> </ul>

60.00

Month
Team

<ul> <li>Team-wide reporting and dashboards on activities, performance and deal progress</li> <li>User permissions on activities, performance and deal progress</li> <li>Guided onboarding to jump-start your team to ensure faster results</li> <li>Two-way and custom CRM integration to seamlessly move data between systems</li> </ul>

105.00

Month

TapMango

Get TapMango

Enterprise

<ul> <li>Manage multiple locations with ease</li> <li>Integrate with your existing POS</li> <li>Track and manage your customers</li> <li>Get valuable feedback and more positive online reviews</li> </ul>

Custom

Other

VIENNA Advantage

Get VIENNA Advantage

Enterprise

<ul> <li>Inbuilt workflow management</li> <li>Inbuilt document management</li> <li>Inbuilt business intelligence</li> <li>Made for organization of all sizes</li> </ul>

Custom

Other

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